The Department of Conservation and Recreation – State House Security Program is responsible for maintaining a safe and secure environment throughout the Massachusetts State House by providing, through a variety of means, public safety, emergency response, security, protection of the Commonwealth’s resources, and enhancement of the visitor experience.

Rangers assigned to the State House provide an active and visible uniformed presence that ensures public safety, discourages criminal activity, addresses improper use, and protects the State House’s cultural resources. Public safety and cultural resource protection are initially maintained by screening visitors for prohibited articles thereby ensuring a safe environment for all within the building. A State House Ranger also offers visitor services to all who enter by providing information and informal interpretation as to the cultural history of the building and by directing visitors to their intended destinations within the building.

The below list is intended to describe the general nature of the work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Supervisors may assign or reassign duties and responsibilities at any time for any reason.

Access Control:

-Inspects and verifies employee identifications entering the Massachusetts State House

-Performs security screening of visitors and items entering the Massachusetts State House in a manner consistent with policy and procedure

-Operates security screening technology such as: portable and fixed magnetometers, x-ray machines, and other technologies as assigned

-Monitors and operates facility systems including remote door access controls, duress alarm systems, elevators, and fire alarm panels

-Operates intrusion alarm system, as well as CCTV cameras for unusual and/or suspicious activity

Safety/Security:

-Attends roll calls daily, taking notes as required

-May be required to attend trainings or department meetings outside of normal scheduled shifts

-As assigned by a supervisor, conducts patrols of the Massachusetts State House or staffs fixed security posts as necessary to protect the Massachusetts State House and ensure visitor safety

-Provides a public presence and acts as a deterrent to criminal activity and/or rule violations

-Conducts crowd control in areas where large groups of people have gathered in a manner consistent with training, policy, and procedure

-May be required to place barriers, fencing, ropes, signs, etc. to maintain public order

-Controls vehicular and pedestrian traffic, when necessary, to avoid congestion and promote public safety

-Comes to the aid of fellow rangers and the public and offers assistance when necessary

-Detects and responds to suspicious/unusual activity which may be a threat to the occupants of the State House; immediately reports suspicious activity and potential threats to the supervisor, State House Ranger Control, and law enforcement officials

-Responds to emergencies as necessary or as directed, rendering aid and assistance in accordance with training, policy, and procedure

-Reports all incidents, accidents, and/or emergencies immediately to the shift supervisor and State House Ranger Control

-Coordinates with law enforcement officials and other first responders to prevent theft, damage to property, injury to persons, or respond to or expel disorderly persons

Enforcement:

-Enforces State House building rules as determined by the Joint Committee on Rules, and the Bureau of the State House

-Issues non-criminal parking citations on all roads contiguous with the State House within DCR’s jurisdiction

Customer Service:

-Treats all persons with dignity and respect

-Interacts with the public, gives directions, and responds to inquiries

-Provides clear direction and information to visitors and employees

-Performs other related duties as required.