When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total by Verizon & Verizon Prepaid: At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon-owned stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

What you’ll be doing...

You’ll provide business intelligence that helps our team to evaluate complex issues and make informed decisions. You’ll partner with your internal clients to understand what they need to know, and then design the research plan to get answers. You’ll also design new systems and programs to capture and unleash the power of big data. You will generate insights that will help propel our business forward.

• Collaborating with others to identify analytic requirements and devise the best possible solution.

• Analyzing complex operational, economic and accounting data to quantify the competitive business segments and evaluate potential operational changes.

• Defining problems, collecting data, establishing facts and drawing conclusions.

• Developing innovative strategies.

• Developing models to predict future outcomes.

• Consulting with partners and senior leaders on insights, trends, and data-based solutions.

• Creating the Government Program billing records for Lifeline, Youth Foster, and other programs in future.

• Determining prior period corrections and any adjustments necessary for Lifeline, Youth Foster, and any other program.

• Providing financial reporting for Government programs revenue, and subscribers (accruals, actuals, and true-ups).

• Providing Audit support for current and future audits, such as Usage Audits, USAC audits, USAC, State Public Service or Utilities Commissions.

• Collaborating with Legal teams and other groups to ensure timely delivery of work that addresses legal matters related to Lifeline and Youth Foster programs.

• Creating complex SQL programs to reconcile data across data sources such as:

  • TracFone’s Data Warehouse Systems

  • TracFone’s Clarify Data

  • Emerios Data

  • USAC NLAD Data

• Creating Active Subscriber & Gross Add Reporting & Reconciliations for SafeLink, and Lifeline Program participants across other brands.

• Creating Program Change Reconciliations for SafeLink, and Lifeline Program participants across other brands.

• Creating exception procedures for Government program subscribers including but not limited to Deceased, Fraud, Cured, Pending De-enroll, & Pending Enrolls.

• Identifying opportunities to increase billable counts for subscribers on Government Programs.

• Creating reports for SafeLink and Other Brands to report Billable Subscribers.

• Providing information to Base Mgmt., FPA, and other teams related to SafeLink, and Lifeline Program participants across other brands.

• Partnering with GTS and leading requirements and solution design for GTS integrations related to SafeLink, and Lifeline Program participants across other brands.

• Leading various initiatives to ensure highest level Data Integrity for SafeLink, and Lifeline Program participants across other brands.

This role is a hybrid schedule in office that includes assigned office days (VCG in office days are Tuesday, Wednesday and Thursday)

What we’re looking for...

The potential of big data fascinates you. You’re energized by the challenge of building a system that will turn data into insights, enabling the business to make even smarter decisions. You’re great at understanding and analyzing business needs, and translating them into the technical requirements to drive a research agenda.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Expert data analyst, data scientists.

• Analyzed big data, distilled insights, and made business recommendations.

• Expert data mining, sourcing with Python, SQL, and other programming languages

Even better if you have one or more of the following:

• Masters degree in Computer Science, Data Reporting & Analytics, Economics, or Business

• Experience in leading end-to-end complex initiatives

• Working knowledge of GTS resource planning and Agile

• Ability to report information and analyze results

• Lifeline Program experience, or similar Government Programs

• Government Accounting Office requirements for Audit

• General knowledge of financial & subscriber reporting (revenue, arpu, gross adds, churn, and other KPIs)

• Proven ability to effectively stakeholder and negotiate at multiple levels

• Demonstrated ability to be flexible and work in dynamic, and sometimes unstructured environment

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.