Associate Director - AI Technology Strategy
Verizon
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing…
You’ll be responsible for identifying and accelerating our most critical opportunities to leverage AI technologies to improve business outcomes. This role will work closely with cross-functional teams to define, build and ensure successful execution of AI solutions that align with the company's strategic goals. This role combines deep technical knowledge of AI accelerator technologies with strategic product management to deliver solutions that enable faster, more efficient AI deployment. You’ll also be part of new technology evaluations and proofs of concept for innovative new solutions including GenAI. You will play a leading role supporting our core Marketing and CX teams.
Define and communicate the product vision and strategy for AI features in our products, ensuring alignment with the company’s overall goals and objectives.
Collaborate with business leaders to identify and prioritize AI use cases with the highest potential impact.
Develop a clear vision for how AI can be used to improve specific business processes or customer experiences.
Stay informed about the latest AI trends and identify potential applications for the business.
Lead the evaluation of potential AI solutions, including conducting proof-of-concepts and pilots.
Develop and manage the product roadmap, prioritizing features and optimizations that support AI acceleration and scalability.
Work closely with data scientists and ML engineers to ensure data readiness & classification, architecture scalability, performance standards for AI models, with a focus on accelerating the training and deployment lifecycle
Own results of the end to end AI workstream and track key performance indicators to measure product success and AI acceleration
Work closely with marketing and sales teams to define go-to-market strategies, messaging, and product positioning
Leverage data and qualitative findings for quick product iterations via rapid user feedback cycles
Influence organization wide initiatives and have wide accountability towards driving impact via the AI acceleration
Advocate for reusability of AI capabilities where applicable across customer journey points
Partnering on cross functional projects with enterprise architecture, martech, CX, and IT teams to deliver revenue impacting campaigns, end-to-end journeys, and insights.
Delivering forward-thinking solutions on-time and on budget.
Coordinating and leading UAT testing efforts.
What we’re looking for...
You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. While you work well independently, your team orientation and collaborative nature make you an obvious choice to lead cross-functional teams. No stranger to succeeding in a fast-paced, ever-changing marketing environment, you balance competing priorities with ease. Talking to people comes very naturally to you and as a strong communicator you can effectively explain issues and resolutions to all levels of the organization. You are detail oriented and forward thinking, looking for the future-proof solution.
You'll need to have:
Bachelor’s degree or relevant work experience.
13+ years in product management; experience in AI or machine learning is desirable
Experience working on complex projects that involve technology implementation and innovation for large enterprises
Solid understanding of AI concepts, ML model architectures, computational requirements, and performance optimization techniques for AI workloads.
Excellent analytical, problem-solving, and decision-making skills specifically regarding large but undefined problem space
Experience using data to drive product decisions and measure success.
Proven ability to work effectively in cross-functional teams and communicate complex concepts, technical tradeoffs and value propositions to both technical and non-technical stakeholders
Strong leadership, negotiation, and problem-solving skills.
Passion for innovation and a commitment to driving business value through technology.
Even better if you have one or more of the following:
Prior knowledge & working experience in B2B tech stack for ecommerce, data and recommendations is required
Experience creating Extract, Transform, Load (ETL) scripts for automated data transformation and load into CX, sales, and marketing technology platforms
Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises
Experience with Adobe Experience Platform and other Adobe Experience Cloud applications
Strong SQL skills and the ability to create complex SQL queries for data analysis.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours
40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.