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Sales Operations & Enablement - Manager

Verizon

Verizon

Sales & Business Development, Operations
Ashburn, VA, USA · Cary, NC, USA · Basking Ridge, Bernards, NJ, USA · Alpharetta, GA, USA · Grand Rapids, MI, USA · Temple Terrace, FL, USA · Southfield, MI, USA
Posted on Feb 20, 2025

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing:

  • Intake and Assessment

  • Coordination of financial review

  • Coordination with partner organizations (network, finance, and sales to name a few)

  • Monitoring and prioritizing allocation of capital investment

  • “White glove” support for priority customers and escalations

  • Ensuring a positive experience for both the employee and the customer through consistent communication and collaboration

  • Updating and maintaining key KPI reporting for working teams, sales teams, and leadership continuously via smart sheets and other sources.

  • Later in 2024: reporting & governance for customer-paid in-building solutions in partnership with our SA organization.

  • Partnering with Product on alternative coverage solutions that are rapidly deployable, network-approved, and cost-effective, to understand and assist with the sales motion.

  • Communicating with various levels of leadership regarding program and project status, and setting clear direction concerning process, standards, and roles/responsibilities for all project teams.

  • Forming and maintaining strong relationships with both customers and partner organizations.

What we're looking for…

People know you for your ability to analyze issues and solve complex problems with innovative solutions, and you’re easy to work with. This helps you to work well with partners from both technical and non-technical functions to build strong cross-functional relationships.

You appreciate that different people and situations need different approaches—with your team and your customers, and you can communicate complex technical information in a way that people can understand.

No stranger to working in a fast-paced environment, you convey a sense of urgency and balance multiple challenging priorities with ease, never missing a deadline.

You’re an involved leader who isn’t afraid to jump in and help, and you enjoy building the strategy, plan, and clarity for a flawless execution.

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Even better if you have one or more of the following:

  • A degree

  • Experience in managing cross-functional projects.

  • Experience in sales, sales operations, or project management.

  • Subject matter expertise in in-building/network technologies.

  • Strong communication skills, both oral and written.

  • Experience managing multiple projects with varying deadlines and requirements.

  • Experience communicating with several layers of management, up to and including Senior Executives.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.