Assistant Director (Program/Student Advisor) - UIC Extended Campus

Hiring Department: UIC Extended Campus

Location: Chicago, IL USA

Requisition ID: 1028638

FTE: 1

Work Schedule: Monday - Friday 9:00 am - 5:00 pm

Shift: Days

# of Positions: 2

Workplace Type: Hybrid

Posting Close Date: 1/24/2025

Salary Range (commensurate with experience): $62,000.00 - 75,500.00 / Annual Salary

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

UIC is seeking two Assistant Director (Program / Student Advisor) staff to join our UIC Extended Campus team. This position is involved in all aspects of program development and delivery for UIC Extended Campus's portfolio of fully online market-driven degree and other non-degree offerings that operate on a full cost recovery basis and depend upon a full complement of "high touch" support services to ensure that students complete their degree programs in a timely manner. Responsible for program planning and development, enrollment growth, data analysis and student retention.

Duties & Responsibilities:

Student Advising and Retention:

• Act as the primary advocate and liaison for UIC EC’s students supporting them in all areas of their university experience and help ensure their academic success and timely graduation with emphasis on retention, customer service, and student advisement.
• Create regular student communications and manage all correspondence including communication about program requirements, deadlines, registration, graduation.

Planning and New Program Development:

• Serve as primary program contact for academic unit partners. Work closely with these partners in all phases of program planning and delivery. Identify new courses/ workshops and educational events.
• Work with EC staff and college partners to ensure program financial viability; assist in the identification of annual program goals and strategies to accomplish those goals.
• Work with Associate Directors to conduct market research and develop business plans for new programs in collaboration with EC/ OVCI staff and other stakeholders

Program Evaluation/Data Analysis:

• Evaluate effectiveness of individual courses and overall programs. Make recommendations for improvements, based on industry trends and/or data analytics, and coordinate with college partners on course and curricula revision.
• Develop course schedules consistent with approved courses, course sequencing, and credit hours as determined by college partners.
• Review and revise catalog information, EC websites and other program collateral.
• Represent UIC Extended Campus on University, campus, and departmental committees/teams, as appropriate.

Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

1. Bachelor's Degree

Preferred Qualifications:

• Master’s degree
• Project management experience in implementing and delivering educational programs
• Familiar with online learning and related marketing development, as well as program planning, development and budgets within continuing education.
• Demonstrated teamwork skills to confront challenges and address difficult, complex issues with innovative solutions and proven results.
• Outstanding verbal and written communication skills.
• Ability to develop/implement strategies that achieve organizational short and long-term objectives and goals.
• Ability to exercise good judgment and discretion.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation