Extra Help - Main Desk Attendant - Admin Operations - School of Public Health

This Position is temporary and limited to 900 hours.

Hiring Department: Admin Operations - School of Public Health

Location: Chicago, IL USA

Requisition ID: 1029183

Hours per Week: 37.5

Posting Close Date: Wednesday, January 22, 2025

Salary: The rate of pay for this position is $21.21 per hour.

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.

This position is generally not eligible for most benefits. Information regarding benefits can be found on the Employee Benefits webpage.

Position Summary

The School of Public Health (SPH) seeks an Extra Help Main Desk Attendant who will provide facilities-oriented support for the SPH and the Department of Psychiatry. Under general direction of the SPH Facilities Manager, the position is responsible for front desk coverage, package and mail distribution and the effective management of the operation and oversight of the School of Public Health and the Psychiatric Institute (SPHPI) facilities.

Duties & Responsibilities

Utilize excellent customer service skills to provide front desk coverage during normal operating hours and occasional evening hours.

Front desk activities include responding and directing telephone calls and emails in a friendly, courteous, and prompt manner, answering the front door and dock buzzer system during operating hours, providing information to students and visitors, and providing general oversight of the facility.

Accept and distribute incoming Campus and USPS/courier mail and packages.

Submitting Facilities work orders through the FMWeb system.

Manage electronic correspondence and resources of the facilities team.

This includes managing front desk shared folders in cloud systems (i.e. Box) and assisting with EMS-related work and utilizing the room reservations system.

Utilize project management skills to engage in and provide support to the Facilities Manager in facilities-related projects.

Lifting and moving equipment, furniture, packages, and other items will be necessary for certain projects or events.

Provide general oversight for the safety and security of SPH facilities.

Ensure classroom and other room doors or opened and locked each day.

Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

1. High School Diploma or equivalent.

Preferred Qualifications

• College coursework.
• One year of facilities-related experience.
• Excellent technical skills and knowledge/proficiency with Microsoft Office (Excel, Word), cloud systems (i.e. Box) and online video conferencing platforms (Zoom, WebEx, Microsoft Teams).
• Strong project management skills.
• Strong interpersonal, communication, written, and customer-service skills; conscientious of the integrity of work provided.
• Ability to work autonmously, and collaboratively in a dviserse and team-based environment.
• Ability to deal effectively with various personalities and the ability to manage and prioritize multiple tasks or projects.
• Ability to lift light, medium and heavy items.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation