Clinic Director-Arthritis & Kidney Clinic

Hiring Department: Arthritis and Kidney Clinic

Location: Chicago, IL USA

Requisition ID: 1028605

Posting Close Date: January 6, 2025

Salary range for this position is $120,000 - $150,000

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

Description:

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

Position Summary

The Clinic Director directs the daily administrative operations of one or more ambulatory clinics, including the management and supervision of professional and/or support staff in the delivery of quality and safe patient care, direct or indirectly. As a member of the Ambulatory leadership team, the clinic director develops and implements strategies and tactics to improve and strengthen the clinic enterprise and services to provide high quality, safe and cost effective care. The Clinic Director reports to the Chief Ambulatory Operations Officer and has a collaborative relationship with the Clinic Medical Director and Chief Ambulatory Medical Officer.

Duties & Responsibilities

Strategic Planning, Goal Setting and Communications:

• Determine, plan, and establish the strategic course to improve and strengthen the health care business and services in the outpatient clinics, thus improving the contribution margin to the enterprise.
• Analyze changes in demographics, market competition and social and economic factors in the organization environment to formulate the clinic's vision and values statements.
• Study trends, innovative approaches and new patient testing to apply new concepts towards meeting organizational strategic goals.
• Oversee provider scheduling process.
• Attend all regularly scheduled Ambulatory Clinic Director meetings, Ambulatory Leadership meetings, Hospital Leadership meetings, Learning Development Institutes (LDIs), and monthly joint Clinic Medical Director (CMD)/Clinic Director (CD)/Chief Ambulatory Officer (CAO) meetings and daily safety operational huddles.
• Conduct clinic staff meetings and huddles. Responsible for the regular dissemination of UIH information to clinicians, staff, and where appropriate, to patients and guests.

New Business Development:

• Review and provides input into the modification of the clinic structure and its services to improve and expand operations and/or services.
• Present proposals to Clinical Departmental Leadership and Ambulatory Services Administration.

Regulatory Compliance:

• Ensure Hospital, Ambulatory Services, and Clinic/Departmental policies and procedures are reviewed and updated regularly as required by University, Medical Center and external regulatory agencies, particularly the Health Resources and Services Administration.
• Monitor and ensure regulatory compliance with standards from The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and other oversight bodies.
• Participate in TJC tracer activities when scheduled in respective clinic and upon request for other clinics.
• Ensure staff completes their work assignments within the scope of practice for their discipline.
• Work collaboratively with Labor Relations Management staff and ambulatory leadership to carry out the Collective Bargaining Agreements for the Civil Service union employees.
• Ensure all audits are performed as required by the hospital and ambulatory administration leaders.
• Work with the CMD to design and implement the Clinic’s quality improvement program, which includes initiatives and metrics that align with the QI plan for UIH.
• Maintain ambulatory facility standards in accordance with all accreditation and regulatory requirements.

Financial / Budgetary Responsibility:

• Develop the annual budget for the clinic, establish growth plans, and prepare the requests for capital equipment, in collaboration with the (CMD), and the Clinical Chief of Service (CCOS), Director of Administrative Operations and Ambulatory Services Finance Jointly responsible with CMD for the Clinic’s profit and loss, budget variances, and visit volumes.
• Responsible for daily reconciliation of patient visits. Understand and utilize various management tools such as visit reconciliation, charge lag, Practice Profile, and MOTOR reports.
• Perform feasibility and financial studies to determine value-added analysis, breakeven analysis, and revenue generation

Qualifications:

Minimum Qualifications

• Master’s Degree in Business Management, Health Care Administration or Public Health, and 3 years of experience in an outpatient care setting, including management experience in an academic environment.
  -OR

• Bachelor’s degree and a total of 6 years management level experience (supervisory and financial) in healthcare.
• Working knowledge of health care in a physician office environment. Solid knowledge of federal, state and Joint Commission clinical guidelines/standards and compliance for patient healthcare, safety and billing requirements and knowledge how to apply them in practice.
• Financial acumen in understanding, preparing and managing operational budgets.
• Intermediate skills using general office equipment, Microsoft suite of office products (e.g. Word, Excel, Outlook).
• Strong communication skills to interact with patients and develop effective working relations with patients, colleagues, colleges, ambulatory, providers, regulatory bodies, consultants, and vendors.
• Ability to work with physicians in a collaborative manner.
• Must possess problem solving skill, excellent analytical skills to read, analyze, and interpret business trends. Knowledge of guidelines and standards for accreditation by various outside entities is required.
  
  

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

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