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Senior Administrative Assistant

The George Washington University

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Administration

Washington, DC, USA

Posted on Oct 5, 2024

I. JOB OVERVIEW

Job Description Summary:	The Columbian College of Arts and Sciences (CCAS) is the intellectual and creative backbone of the university, a place where the arts, the humanities, the social sciences, and the natural sciences come together to form a nexus of ideas and opportunity. The CCAS Office of Graduate Studies is seeking a Senior Administrative Assistant to serve as a first point of contact for all inquiries. The role is designated to assist prospective, admitted, current students and the GW community in person and via email and phone with navigating the administrative processes of CCAS and GW. This position is a resource for students, faculty, and staff, and resolves inquiries as the first point of contact whenever possible and refers requests to the appropriate department or person. The incumbent in this role will be comfortable executing extraordinary customer service through accurate communication, analytical research, and conflict resolution. They will be cross-trained in areas of admissions, student services and recruitment to ensure a seamless service experience. Taking initiative and possessing a positive can-do attitude will be key to success in this role. This position is 100% onsite and in-person with no hybrid option. Reporting to the Lead Student Services Specialist, responsibilities of this role include: Serves as a main point of contact and manages all front desk operations to support the academic mission of the Office of Graduate Studies. Welcomes faculty, students, alumni, guests and prospective students to the office both in person as well as by telephone. Responds to student and faculty inquiries via phone, email and walk-in scheduled and unscheduled appointments. Effectively communicates College and University policies and procedures related to admission, registration, student records, and graduation. Coordinates the receipt and processing of a variety of student requests including registration forms, defense forms, advancement to candidacy requests and full-time/half-time certificate requests. Assists in planning and executing a variety of events targeted to current and prospective graduate students and faculty such as orientation, graduation, admitted student day, webinars, and graduate student appreciation. Efficiently completes a range of administrative tasks using email applications, student databases, word processing and presentation software. Updates student databases, including creating and running a variety of reports. Maintains office calendars. Transcribes office meeting minutes. Performs other job-related tasks as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Administrative office experience. Excellent interpersonal and communication skills. Ability to work with diverse people, including faculty, staff, students, etc. Ability to work independently and as part of a team. Strong computer and organizational skills.
Hiring Range	$21.27 - $27.63
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Columbian College of Arts & Sciences (CCAS)
Family	Administration
Sub-Family	Administrative / Operations
Stream	Service and Support
Level	Level 3
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday-Friday; 8:30am-5:30pm
Will this job require the employee to work on site?	Yes
Employee Onsite Status	On-campus (in person)
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013357
Job Open Date:	10/04/2024
Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

This job is no longer accepting applications

See open jobs at The George Washington University.See open jobs similar to "Senior Administrative Assistant" Advanced Energy Group, LLC.

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Senior Administrative Assistant