Pharmacy Liaison *Hybrid - Boynton Beach, FL*
New York University Langone Medical Center
Pharmacy Liaison *Hybrid – Boynton Beach, FL*
Job ID: 1143333_RR00105118
Facility: NYU Langone Health in Florida
Position Type: Full-Time/Regular
Shift: Day
Schedule: Monday – Friday
Department: Pharmacy, NLF-Access Ctr Clinical AmbOps (F107)NYU Langone Health in Florida
Position Summary:
We have an exciting opportunity to join our team as a Pharmacy Liaison. This position will be a hybrid role following training, 50% onsite in Boynton Beach, FL, and 50% work from home.
Pharmacy Liaison assists patients with medication-related issues and drives strategies that improve medication adherence, medication-related health outcomes, and quality measures in partnership with the NYUPN Pharmacy team and providers.
Job Responsibilities:
- Ensures compliance with all regulations
- Telephonic outreach to patients to uncover barriers contributing to low adherence and conduct interventions to improve medication adherence and quality measures.
- Review chart and perform medication reconciliation while consulting with patients, pharmacies, and providers as necessary.
- Document clinical interventions for medication-related quality measures and utilization management.
- Advocate and ensure patients receive access to their required medications, including referral to patient assistance programs.
- Provide health coaching and medication education.
- Interact with internal and external providers to provide outstanding customer service.
- Answer questions and complete requests for assistance with refills.
- Refer and escalate issues to pharmacist, nurse, and/or provider when appropriate.
- Collaborates with pharmacists and nurse Clinical Care Coordinators to refer patients for health coaching as well as receive referrals to perform medication coaching and medication reconciliation.
- Accurately prepare reports.
- May provide guidance and training to less experienced staff.
- Performs other duties as assigned.
- Seeks professional development opportunities to maintain professional competence as required to maintain technician certification.
Minimum Qualifications:
To qualify, you must have a Pharmacy Technician Certification Board (PTCB).
Must also complete a board-approved training program.
High School Diploma or equivalent.
Computer literacy and experience documenting in electronic medical record.
3 year relevant experience as Pharmacy Technician in community, managed care or Specialty Pharmacy.
Effective oral and written communication skills.
Preferred Qualifications:
Associate or Bachelor degree
Experience/certification in Medication Therapy Management and/or Motivational Interviewing
Problem solver and ability to work independently
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Florida’s EEO policies,please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Related Job Listings
Other Jobs That May Interest You
- Part-Time Pharmacist - BrooklynPharmacyBrooklyn, NY
- Clinical Pharmacotherapy Specialist - Adult Medicine - *PGY1 required & PGY2 preferred*PharmacyNew York, NY
- Pharmacy Technician, Registered and CPhT- Floater Main Hospital - MineolaPharmacyMineola, NY
About NYU Langone Health
Be Where Everyone Is Dedicated to Exceptional Care
NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s diverse and inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.
Our Hiring Process
Joining Our Team
Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.
Step 1
Apply Online
The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.
Step 2
Schedule Interviews
If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.
Step 3
Receive Offer
If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.
Step 4
Training & Orientation
You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.
Our Awards Reflect a Commitment to Excellence at Every Level
Hear From Our Team
Joseph O.
Refrigeration Engineer HelperIn my role, I provide a favorable atmosphere for our patients, visitors, employees, and students by ensuring their safety against fire hazards and by maintaining conducive temperatures throughout the seasons. I'm proud to work alongside my teammates to provide excellent service at a world-class organization that offers great opportunities to deserving candidates.
Jan 2018Security OfficerNov 2022Refrigeration Engineer Helper
Jane F.
Dental AssistantNYU Langone Health is a great place to work. I enjoy working with my colleagues as a team. NYU Langone offers training programs that allow us to grow within the organization. I feel valued as an employee.
Feb 2009Senior Nursing Assistant –
Stroke UnitMAR 2022Dental Assistant TraineeFEB 2023Dental Assistant
Noa L.
Supervisor, Patient Access CenterWhen I first began working at NYU Langone Health, I felt a sense of belonging and realized this is where I want to spend the rest of my professional career. Since joining, I've pushed myself to do well in every position I have and to advance. I not only enjoy my current role, but I also enjoy learning about new topics. I am excited to explore what else NYU Langone has to offer me in my career.
Nov 2021Access Center Representative IAug 2022Access Center Representative IIOct 2023Lead Access Center RepresentativeSept 2024Supervisor, Patient Access Center
Victoria L.
Senior Social WorkerGrowing up in New York City, I was aware of the prestige that NYU Langone Health held, so I decided to pursue a career at the premier health system after graduation. I enjoy helping, treating and supporting everyday New Yorkers and feeling like I make a difference. Working here, I feel like I am able to show up as my authentic self to assist our patient community.
Nov 2016Social WorkerJul 2022Senior Social Worker
I was fortunate to receive firsthand training from some of the founding team members of my department. This made my onboarding experience invaluable, and now I will get to pass on my knowledge and experience to future new hires within the department and pay it forward. The collaborative spirit at NYU Langone Health has created an excellent work culture where I can work alongside colleagues who share our same company vision to serve, teach and discover.
Nazneen H.
Clinical Charge Nurse Auditor in Revenue Management Initiatives
Frequently Asked Questions
Yes, an email address is required to complete the online application. You must have an active email account, as you will receive email notifications once your application has been received.
You will receive an email confirmation after you have completed the online application process. To ensure that the information you submitted was completed accurately, you are encouraged to log in to your account and review your information. You will also receive an email confirmation after successfully applying for a specific position. To check the status of your application, please click Check Application Status .
Current employees can check application status on the Steps for Success Career Portal .