NY HELPYes

AgencyState Comptroller, Office of the

TitleProgram Aide, SG-13 (NYHELPS)Item#07895

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $51857 to $63169 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 100 State Street

City Albany

StateNY

Zip Code12236

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:

Non-Competitive Qualifications for appointment under NY HELPS Program:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c
program (see below), or eligible to transfer to this title under Section 70.1 of the Civil Service Law.

70.1 Transfer:
For 70.1 transfer to a Program Aide, SG-13, you must have one year of permanent competitive service in an approved title allocated to SG-11 or above.

To determine if you your current Civil Service titles is eligible for transfer to this title, visit the Career
Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

55-b/c:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Non-Competitive Promotion (NCP) Qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have at
least one year of permanent competitive or 55-b/55-c service in a clerical, keyboarding or paraprofessional qualifying title. If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

Duties Description Data Quality
• Review items (PIRs, CRs, RDQs, etc.) and determine priority.
• Coordinate with working units to resolve issues.
• Communicate issues and resolutions once identified to Data Quality Team members.
• Create tables, charts and draft reports to document analyses and procedures.

Quality Assurance
• Maintain and organize findings from staff conducting Quality Assurance reviews.
• Monitor and evaluate data for deficiencies and assist in the coordination of correcting problems.
• Draw conclusions from analyzed data and make appropriate recommendations.
• Assists in the preparation, review, evaluation, and analysis of a variety of reports and other documents specific to the assignment.

Elected & Appointed Officials
• Review and maintain Resolutions and Affidavits sent by participating employers.
• Verify materials are properly completed.
• Draft correspondence to employer explaining our rejection of the materials received.
• Answer questions from employers and members via phone, mail and email.
• Maintain and updated databases as required including MEBEL, FileNet, Lotus Notes, and PeopleSoft .
• Maintain audit findings sent by LGSA.
• Research appropriate databases and employer’s website for any other outstanding issues.
• Send Resolution never submitted and Resolution overdue letters as needed.
• Prepare salary and service requests for any adjustments required.
• Make copies of information regarding specific members to send to files for scanning into the member’s Folder.

Independent Contractor/Employee (ICE)
• Maintain and update databases as required.
• Review files forwarded from other units to determine if sufficient data exists to make a determination.
• Compile and organize documentation requested from public employers throughout the state.
• Verify forms are properly completed.
• Request additional documentation if necessary.
• Actively follow up on requests to ensure timely completion of cases.

Additional Comments Knowledge, Skills, and Abilities:
• Be self-motivated, conscientious and accountable for accurate work products.
• Ability to collect, analyze and draw accurate conclusions from large amounts of data.
• Ability to perform extensive research with a strong focus on details.
• Ability to draft correspondence based upon the detailed analysis of research.
• Knowledge of the laws, rules, regulations and policies that govern participation in the Retirement System and the ability to reach, understand and apply them.
• Ability to explain detailed instructions, processes and requests clearly and accurately in written and verbal form.
• Willingness to learn and take on new challenges.
• Ability to work in a team, and with customers, in a professional and effective manner.
• Develop and demonstrate a professional demeanor in both positive and negative situations.
Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name David Heaphy

Telephone 518)-474-1924

Fax (518)-486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume to https://www.osc.ny.gov/jobs/openings/program-aide/102416, no later than October 25, 2024. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.

Reference Item #07895-DJH on your cover letter for proper routing.

If you have questions about this vacancy, please contact this Division representative:
Division contact: Cara Davidson, cdavidson@osc.ny.gov