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National Grid is hiring a Technical Training Safety Manager for Gas and Electric in NE. This position will be located onsite at our Millbury Training Center.

Job Purpose

• Lead and direct all aspects of Learning & Development for Gas and Electric, both internal constituents and contractors, throughout the entire area of regional responsibility.
• Provide strategic planning and execution of the Annual Learning Plan.
• Develop challenging goals and objectives for staff, manage regional budgets.
• Approve, monitor and control OPEX and capital expenditures.
• Enforce and promote safe operations and foster cooperative working relationships with the client organizations, and ensure the development and delivery of effective, efficient, high quality training programs.
• Support and collaborate with Technical Training Staff for implementation of Community involvement and Training opportunities which support and promote development of communities and individuals within the targeted demographics.
• The Manager must act as a strategic partner with all clients to ensure Technical Training strategy alignment to their operational priorities and maximize the operational benefits of their investment in learning.
• The Manager is also responsible to develop an organizational culture that emphasizes quality, continuous improvement, and high performance and to support HR leadership in establishing an organization that fully supports the Technical Training clients’ strategic objectives.
• Collaborate and work with the Public Awareness Organization to develop strategic training curriculum for external Community Emergency response organizations.
• Responsible for supporting and conducting required meetings and training throughout the entire enterprise for the Technical Training organization.

Key Accountabilities

• Financial Management: Actively manage the operating and capital budget associated with support to their client/region to ensure that the maximum value is provided for each learning dollar invested.
• Performance and Financial Metrics Management: Monitor and analyze performance and financial metrics and utilize that data to make operational decisions required to ensure the overall success and effectiveness of the Technical Training organization. Optimize cost, time, operational performance, risk, and safety performance.
• Strategic Planning: Develop strong relationships and partner with clients to proactively forecast and prioritize their learning needs. Ensure the development of an Annual Learning Plan and actively manage the on-time, on-budget design, development, and delivery of learning solutions. Direct the Annual Learning Plan process and ensure that all of the needs of the clients are met. Provide enterprise-wide leadership in support of learning & development issues, strategies, and trends within the industry.
• Creating Value for Clients: Ensure that their team is intimately familiar with the details of their clients and proactively recommends and implements innovative solutions to improve their performance. Participate and Create Learning Advisory Council meetings with clients to develop programs which meet their needs. Lead their team to successfully meet/exceed all targets established in the Service Level Agreements with clients. Provide ongoing support throughout the life cycle of all learning solutions.
• Operational Responsibilities: Direct all resources and operations associated with their regional Learning & Development function. Plan, direct, and implement the staffing strategy to ensure the appropriate sourcing, hiring, development and retention of highly motivated and skilled employees. Oversee the administration of all plans, schedules, and programs to meet all technical and operational learning needs. Manage execution of Adjunct Trainers. Develop and direct the implementation of goals, objectives, procedures, and work standards for their team.
• Curriculum Development: Work with constituents and Consultants to develop and implement new training curriculums under the current proposal. Develop and tailor curriculums for specific clients. Work with Contractor organizations to develop, expand and challenge Contractor training programs.

Qualifications

• 7+ years management / engineering / operations experience.
• Experience of managing the work of a professional functional area and demonstrates taking specific actions to enable the team to function efficiently and effectively.
• Experience in various areas of Gas and Electric Operations, and/or Technical Training.
• Knowledge of learning methods and understanding of industry best practices.
• High personal standards of commitment and integrity.
• A successful record in providing strategic leadership.
• Ability to bring creative and innovative Technical Training approaches to the business.
• Strong networking and collaborations skills.
• Experience leading and promoting change.
• Focused on creating value.
• Ability to successfully prioritize and handle multiple tasks.
• Strong decision making and time management.
• Ability to influence without authority.
• Excellent written and oral communication skills.
• Demonstrates the ability to network internally and externally. Recognizes and actively seeks to join and attends external forums / practice groups.

More Information

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