We’re looking for a passionate Payroll and Reward Advisor preferably with SAP/Success Factors/ECC experience to join us for a 12-month fixed term contract. Supporting the Payroll team with the smooth running of payroll services. Reporting to the Assistant Payroll Manager working with our offshore teams you’ll support the timely and accurate processing of the monthly payroll.

You will primarily be responsible for providing advice and guidance to our contact HR and offshore teams, in line with our SLA’s using Service Now, building relationships with both teams to ensure efficient and accurate transactional processing and a seamless operation between the UK and offshore operations. You will also be the first line of support when dealing with queries/events raised in our ticketing system.

This role is be based out of our Warwick office, and our hybrid approach of 1-2 days per week in the office but you’re welcome to be in the office more often if that would work best for you. We’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

What You'll Do

• Reporting to the Assistant Payroll Manager you will be contributing to the smooth running of Payroll & HR transactions for National Grid and those that are managed under a service agreement, ensuring that the quality outputs of the transaction is accurate and the service to our colleagues is outstanding and surpasses the KPI’s.
• Building strong and trusted relationships across the business and with service providers ensuring high quality outputs and customer service.
• Effective ticket management of Payroll and HR Queries and transactions and validating that these have been completed accurately and on time.
• Contributing to HR and Payroll policies & Processes being up to date, consistent formatting, and content, change approvals process, version control and publication etc.
• Be a team player, adaptable, flexible and ready to step in to assist your colleagues.

What You'll Have

• Member of the Chartered Institute of Payroll Professionals (CIPP) or equivalent or studying towards (desirable).
• Proven payroll experience and understanding of payroll processes.
• Knowledge of all HMRC rules and regulations.
• Knowledge of Employment law as needed.
• Strong interpersonal skills.
• Good written and verbal communication skills.
• Microsoft office at Intermediate level.
• Experience of working to tight deadlines.
• Experience of SAP and success factors (preferred).
• Able to work under own initiative.
• Be a good team player supporting colleagues where necessary.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

What You'll Get

£39,057 dependent on experience.

Plus:

• Annual Bonus (based on personal and company performance) and annual salary review.
• Competitive contributory pension scheme (we double-match your contribution to a max company contribution of 12%.
• 26 days holiday (plus the opportunity to buy more each year).
• Life Insurance at 10 x your basic salary.
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – relevant to your role.
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
• Access to apps which support health, fitness and wellbeing.
• Career development, ongoing training and support, career progression and plenty of opportunity to progress!

Further Information

This is a hybrid working role from our Warwick office with circa 1-2 days a week in the office. The closing date for this vacancy is Midnight 10 Dec 24, with interviews due to take place w/c 16 Dec 24 onwards. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office. Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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