About us

National Grid is hiring an AMI Deployment Business Analyst to support the meter deployment portion of our AMI program across Massachusetts Electric service territory. This position can be located in either NY or NE.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

We are the Advanced Metering Infrastructure (AMI) Field Deployment Group at National Grid. The AMI Deployment Business Analyst position is a critical role in coordinating this effort and it is a great opportunity to join an exciting program, at the heart of modernizing meter technology. AMI is a foundational technology to enable our clean energy future and reimagine how customer’s will engage energy management in the future.

The MFD team is responsible for deploying 1.4 million smart meters to National Grid's Massachusetts electric customers. We are committed to exceeding the expectations of our customers, shareholders, and communities today, while delivering the energy systems of tomorrow.

Key Accountabilities

Position Responsibilities (including but not limited to):

• Monitor daily reports of installed meter status to validate normal operation.
• Run and analyze queries to monitor AMI installation performance to identify trends, opportunities, and corrective actions to assure a successful deployment of assets
• Troubleshoot reports and take ownership of corrective actions when they arise.
• Direct, create, and maintain a repository of Deployment planning data attributes to be issued for key stakeholders
• Create and maintain KPI’s that will be used to inform leadership of the health of the overall project and shared with key stakeholders
• Develop relationships with internal and external stakeholders in to obtain and share information that will benefit National Grid.
• Work on process design and continuous improvement across multiple stakeholders, as well direct support in further development of the AMI analyst role
• Develop and record objectives and features in JIRA and other systems for tracking workstream tasks and roadmap milestones
• Support the expansion of AMI across all of National Grid
• Flexibility to work remotely and with a team across National Grid

Qualifications

⦁ Bachelor's degree is preferred or at least 1-2 years of data analytics work
⦁ Knowledge in systems such as FSL/Salesforce, Command Center, or CSS a plus
⦁ Ability to build and maintain project wide metrics to be shared with leadership
⦁ Strong analytical skills
⦁ Exposure to SAP or equivalent ERP system
⦁ Experienced in creating models with Power BI and/or Microsoft Excel.
⦁ Proficient in Microsoft Office products (Word, PowerPoint). Visio and Projects is a plus
⦁ Effective relationship management skills
⦁ Strong verbal, written and communication skills
⦁ Ability to be flexible and agile to changing conditions.
⦁ Ability to work in virtual teams

More Information

#LI-Hybrid

#LI-STR1