About the Role

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.

The Energy System Operator (ESO) are now looking for a Stakeholder Engagement Lead to join us! As a Stakeholder Engagement Lead you will work across NESO and our external stakeholders to coordinate and deliver stakeholder engagement and communications activities across a portfolio of innovation projects at the heart of the energy transition.

This role can be based from Wokingham or Warwick (some travel to London required) and we continue to offer hybrid working from office and home.

About us

At National Grid ESO, our mission is to meet the challenges of the future and deliver cleaner, affordable electricity. We constantly strive to do this better by using technology and innovation to transform the way we work.

Becoming the National Energy System Operator
In 2024, the ESO will transition to becoming the National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator will be the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, will be at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation will be set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As the ESO are today, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

Key Accountabilities

• Support development of external stakeholder engagement communications, ensuring they are appropriate to the audience, have been reviewed by the necessary internal and external stakeholders, and meet brand requirements.
• Support the development and delivery of a stakeholder strategy and communications plan, ensuring we deliver a stakeholder-led programme, while maintaining a record of all activity.
• Work collaboratively across the energy industry, regulators and government to promote positive working relationships that will increase engagement and support of National Energy System Operator Innovation projects.
• Responding to consultations and engaging stakeholders on research and development related policy and regulation.
• Contribute actively to the team’s stakeholder engagement approach, building on feedback and best practice.

About You

• Communications planning and delivery.
• The ability to communicate clearly to a range of audiences, written and verbally.
• Experience of engaging with a diverse range of stakeholders.
• An eye for detail and experience of drafting copy and documentation in line with brand guidelines.
• Good organisational and planning skills, including experience of managing events, speaking opportunities and large meetings.
• The ability to understand and implement changes that will improve stakeholder engagement.
• The ability to work collaboratively with internal media, regulation, technical and policy colleagues in a matrix to deliver communications and engagement.
• Experience working within the energy industry, government or regulators is desirable, but not essential.

What You'll Get

A competitive salary between £46,000 – £50,000 – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

More Information

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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