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Summer Intern - Child Support - Policy and Procedures

Massachusetts Department of Higher Education

Massachusetts Department of Higher Education

Customer Service
Boston, MA, USA
Posted on Mar 5, 2025
Summer Intern - Child Support - Policy and Procedures - (250002A2)

Description

Agency Overview

The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent

Bureau/Division Overview

The mission of the Department of Revenue’s Child Support Services Division is to enhance the well-being of children by partnering with parents and caregivers to meet the financial needs of the family. Effective child support services are an essential part of the larger effort by the Commonwealth and the federal government to promote families' economic self-sufficiency.

DOR/CSS’s core functions are to establish parentage, and establish, enforce and modify child support and health insurance orders. Much of our success depends on collaborations with a wide variety of state agencies and private entities.

Position Summary

The DOR/CSS Student Intern will work closely with attorney and non-attorney staff in Child Support’s Office of the Chief Legal Counsel. The Student Intern will collaborate closely with staff on various projects including responding to CSS customers as well as the utilization of DOR’s computerized child support system.

Core Responsibilities

· Updating documents such as agency policies, forms, Mass.gov content, etc.

· Working on child support cases using DOR’s computerized child support system

· Creating a legal memorandum library

· Responding to customer inquiries and public records requests

· Conducting non-legal research

Preferred Qualifications

· Strong writing skills

· Ability to handle multiple assignments concurrently

· Interest in government service

· Strong communication skills with diverse groups of people

· Understanding the importance of establishing parentage and appropriate support orders when needed

An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Contracted Student Interns

Primary Location

: United States-Massachusetts-Boston-100 Cambridge Street

Job

: Community and Social Services

Agency

: Department of Revenue

Schedule

: Full-time

Shift

: Day

Job Posting

: Mar 4, 2025, 4:47:04 PM

Number of Openings

: 1

Salary

: 17.00 - 35.00 Hourly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Allan Motenko - 6176263410
Bargaining Unit: Non
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes