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Training Manager in Life Sciences

Job Summary
This role is responsible for implementing all training for a Life Sciences account across the EMEA region. Including in this responsibility are developing a Training matrix to assign required training in a learning management system (LMS), interfacing with HSSE, Quality, Human Resources, Engineering, and account Operations stakeholders to align on training, managing the Training content and vendors who may supply the training. Additionally, this individual administers the tools to track the training, and responsible for metrics to show compliance or/and performance.
Job Responsibilities
• Understand working in a regulatory environment where training content and metrics could be audited by an authority (example, EMA or EU-OSHA)
• Oversees or partners with budget owners to implement well-thought out training to staff based on regulatory compliance standards (e.g., Safety or GxP)
• Oversees method to communicate and manage budget for training for skills development based on job task analyses for all staff within their business unit including (but not limited to): Technical, Administrative, Professional, and Leadership staff.
• Applies process improvement principals to provide the best training experience.
• Escalates innovative solutions to vertical peers for those that can help the client satisfaction and supports the stabilization or improvement of any management fee at risk (MFAR)
Leadership
• Lead projects/initiatives for training initiatives within a GxP environment.
• Supervise daily work activities all training activities including troubleshooting.
• Develop strategy, set direction and priorities for projects and deliverables in accordance with CS, LS, and Account training initiatives
• Owns projects, timelines, for training initiatives using PM Best Practices (Agile, PMP, Six Sigma).
• Maintain and communicate standards, processes and templates for instructional design work and project plan tasks.
• Manage day-to-day technical and operational problems to resolution
• Participate in technology development project conversations to understand the complexity of the technology being developed & the user groups impacted. Apply this information to identify the best means instructional design and training delivery model ( in person, online, etc.)
• Create and/or maintain processes to track projects against milestones. Assist in determining and tracking time/cost estimates for projects.
Interpersonal
• Interact with multiple levels of personnel from project teams through executive business sponsors
Technical
• Has a working knowledge of business and technical language to work with vendors for training as well as subject-matter-expertise
• Maintains knowledge of JLL’s business to effectively manage a Technical training program to meet the JLL Engineering audit requirements.
Knowledge, Skills & Abilities
• At least 5 years working in a regulatory environment.
• Bachelor’s degree preferred, or Associates plus job experience
• 1-3yrs experience with Training System Administration
• At least 2 years of implementing training
• At least 2 years of training management experience in a regulatory environment (example, Safety training or regulatory training)
• Bilingual is an asset.
• Understands e-learning design principles and is familiar with standard software used for training development & delivery
• Understand adult-learning theory and best practices for implementing global Training programs
• Proven ability in conducting a training needs analysis and job task analysis
• Commuting or Travel may be required.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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