JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Front Desk Associate (Contract role)

Work Dynamics - Integrated Facilities Management

Key Responsibilities:

Reception

• Greet and assist employees and visitors, ensuring a warm and welcoming environment.

• Manage visitor and vendor access using Visitor Management System. Ensuring all external visitors are registered and wearing the appropriate lanyard throughout their visit with us.

• Manage and issue out access cards to employees.

• Maintain and oversee the Front Yard, reception area. Ensuring it is tidy and presents a welcoming atmosphere for all employees and visitors.

• Lead site tours for new hires, providing necessary information about the workplace.

Site Operations

• Liaise with building management to complete tasks such as:

  • Application of building access cards

  • Air conditioning extension requests

  • Permit to Work (PTW) coordination

  • Support Fire Drills

• Supervise all office décor installations and ensure our vendors have completed the required scope of work successfully.

• Set up workstations for new hires and coordinate internal office moves as required.

• Perform ad hoc tasks as assigned by the Manager to ensure day-to-day site operations are fully supported.

Mail Deliveries

• Manage all outgoing and incoming courier requests in a timely manner.

• Collect and distribute incoming mail and deliveries to the appropriate employee/on-site vendor.

• Ensure details of all outgoing courier has been verified and confirmed with the sender.

• Manage any ad hoc shipping administration.

• Ensure any shipping concerns are escalated in a timely manner to the Manager.

Meeting Room Booking & Coordination

• Support reservation requests of our meeting rooms, training rooms and all other shared spaces.

• Assist employees should reservations need to be swapped, amended or moved around to accommodate a higher priority request.

• Ensure equipment (if required), has been setup.

• Ensure space configuration (if required) has been setup, with the support of the handyman.

Event Support

• Support internal and external events hosted within the workplace, assisting with logistics and coordination – as directed by the Manager.

Reporting/Administration

• Produce reports or perform administrative tasks as directed by the Manager. Such as: ensuring vendors have submitted their food wastage report in a timely manner, or, retrieving electrical report from the landlord and providing a summary of the findings so that we may view critical data required for our sustainability program.

Qualification

• 3-5 years minimum experience in either Hotel, Hospitality, Office Management.

• Ability to work effectively with multiple people across diverse backgrounds.

• Able to collaborate with stakeholders, articulate feedback proactively and take ownership of assigned tasks.

• Strong prioritization and time management skills.

• Excellent organizational skills and a keen eye for detail.

• Technologically savvy and proficient with Google/Microsoft/Apps.

• Outgoing with a pleasant disposition.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.