JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Property Manager - Property and Asset Management

About JLL: JLL supports the Whole of You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology with our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

Being the glue that binds As the leader of a diverse team managing a multi-story apartment complex, you'll play a pivotal role in delivering exceptional property management services. You'll oversee security teams, housekeeping teams, technical teams (24/7), and executive teams. Your key responsibility will be to manage council and residents' requirements diplomatically while driving initiatives to enhance our service capabilities.

Beating the daily grind You'll orchestrate daily operations and ensure comprehensive maintenance of the condominium. This includes preparing and implementing emergency/crisis management plans, all while adhering to relevant building statutory requirements and the Apartment Ownership Act. You'll also be responsible for maintaining detailed meeting minutes and arranging training for your team.

Creating an operation rhythm Your role involves establishing a smooth operational flow, from basic management tasks to complex details like preventive maintenance management. You'll need to balance routine tasks with innovative solutions, always ensuring compliance with legal standards. You'll also be expected to meet account development targets and advise clients on best practices in property management.

Going into the details Precision in budget management and financial transactions is crucial. You'll oversee vendor contract renewals, invoice processing, and insurance matters. Your accurate record-keeping and analysis will be vital for monthly council and annual general meetings. Additionally, you'll liaise with government bodies and institutions as needed to ensure smooth operations and compliance.

Sound like you? To apply, you need to be:

We're seeking a residential property management professional with at least four years of experience with Smart and Technically Aware. You should have a basic understanding of engineering concepts related to building systems and maintenance. Familiarity with property management software and technologies is beneficial. Knowledge of Sri Lankan condominium laws and current industry trends is essential.

An active, team-oriented leader You must excel at building and leading a strong, flexible team. Your leadership should instill a strong work ethic while keeping the team well-trained, motivated, and focused on delivering exceptional service.

A critical thinker with consummate communication skills As a problem solver with outstanding communication skills, you'll navigate complex situations with residents, council members, and vendors. Your interpersonal skills will be crucial in maintaining positive relationships and resolving conflicts diplomatically.

Innovative and adaptable We need someone who can think outside the box, bringing innovative solutions to property management challenges. Your awareness of engineering concepts should inform creative approaches to maintenance, energy efficiency, and property improvements.

Technologically adept Strong proficiency in MS applications and other relevant software is essential. You should be comfortable with emerging property management technologies and able to leverage them for improved service delivery.

Client-focused and target-oriented You must excel at minimizing client escalations and meeting or exceeding account development targets. Your ability to provide valuable advice to clients on property management matters is crucial.

Additional key qualities:

• Exceptional organizational and follow-up skills
• Ability to take on challenges methodically
• Positive mindset and strong-willed personality
• High level of emotional intelligence for conflict resolution
• Ability to deliver under pressure and in a fast-paced environment
• Skilled at maintaining detailed and accurate meeting minutes
• Proficient in organizing and executing training arrangements
• Adept at liaising with government bodies and institutions
• Committed to minimizing client escalations and achieving targets

What you can expect from us At JLL, we are committed to helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and comprehensive benefits package.

Apply today to join our team and lead the way in innovative property and asset management!

Location:

On-site –Colombo, Sri Lanka

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.