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Facilities Administrator

 JLL

JLL

Administration, Operations
New Taipei City, Taiwan
Posted on May 6, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

  • Group Insurance Plan
  • Annual Leave
  • Labor Insurance
  • National Health Insurance
  • Employee Welfare Committee
  • Employee Assistance Programme (EAP)

About the role:

To support Facilities lead, provide full facilities management service to the site assigned, execute service requests in accordance with the FM service contract, and in compliance with JLL and customer’s regional and global processes, understanding and responding to client needs through the effective and efficient coordination of all the facilities and service to meet or exceed the service level agreements with customer.

What this job involves:

  • Manage the customer and JLL’s external FM contractors across all soft service but not limited to, ensuring compliance to terms of service and problem resolving.
  • Maintain adequate levels of FM supplies at all times.
  • Ensure all orders for supplies are supported by the appropriate approvals from the customer, and are placed in compliance to their Procurement and Order Processes.
  • Monitoring spends and approved expenditures, doing monthly invoice Receipting and Validation Accrual Journal accurately.
  • Cross check invoices and doing cross charge / re-class process to manage FM budget tightly.
  • Monthly billing process and cross check invoices before forwarding to Finance for payment processing.
  • Monthly Utility consumption update.
  • Assist the Site Lead with the implementation of local and regional initiatives, ensuring a coordinated approach for the team.
  • Prepare and ensure timely delivery of fixed and ad hoc reports, ensure regional consistency in data submission and filing procedure.
  • Provide clerical/administrative support to the FM team where required.
  • Monthly Newsletter preparation.
  • To support the role of Receptionist.
  • Perform Reception duties in an efficient, professional and courteous manner at all times; and ensuring that the Reception area is maintained in a neat and tidy fashion.
  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Ensure sign in of Visitors in line with Client requirements.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
  • Maintain the Security Access pass database: including adding new Users, removing Users, issue of temporary Security and Building access passes, auditing restricts area authority on a bi-annual basis and the Temporary Security access pass register audit as required.
  • Ensure sign in of Visitors in line with Client requirements.
  • Handle Pressure and unwelcome visitor
  • 100% compliance to JLL Safety Health & Environment Management Requirement.
  • Other tasks assigned by the supervisor.

Interested? An ideal candidate would need to have the following qualifications

  • Bachelor’s degree in business, marketing or other related areas preferred. Candidate has a minimum 2 years+ of administrative experience in a high-pressure, fast paced MNC.
  • Fluent English (written & spoken) and Mandarin is compulsory (Well developed interpersonal, verbal and written communication skills)
  • Some accounting knowledge
  • Ability to work with remote co-workers, and adapt to different cultural working styles.
  • Ability to work independently, make decisions and act quickly in emergency situations.
  • Customer Focus and Excellent Service
  • Overachieving Attitude which including but not limited to
  • Work Ethic
  • Friendly
  • Professional
  • Adaptable
  • Patience
  • Problem Solving Skills
  • Accuracy and Attention to Detail
  • Integrity
  • Interpersonal Skills
  • Telephone Skills
  • Microsoft Office Skills - Word, Excel, PowerPoint, and Outlook

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –New Taipei, Taiwan, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.