JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities:

• Manage all relocation project activities on account and/or projects assigned
• Manage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexity
• Monitor team performance metrics and implement initiatives to improve efficiency and quality
• Strong knowledge of relocation processes and best practices
• Develop and implement strategies to improve relocation processes and enhance client experience
• Serve as the primary point of contact for key clients and internal stakeholders
• Collaborate with project team and business units to ensure seamless service delivery
• Develop and maintain relationships with vendors and service providers
• Prepare and present reports on team performance and relocation program outcomes
• Contribute to the development of new relocation policies and service offerings
• Ensure playbook & SOPs are in place and updated

Project Management Skills:

• Oversee the planning, scheduling and implementation of project scope
• Proactively manage project-related issues on account or assignment
• Ensure JLL best practices and policies are being followed
• Provide leadership and guidance in the area of service delivery quality and monitor quality results
• Participate in select planning meetings hosted by the client, JLL teams and other key stakeholders
• Review project goals and objectives, making changes where necessary to ensure desired project results
• Review project status and tracking reports, process purchase orders and invoices for due diligence and financials
• Demonstrate a proactive focus on meeting client and project requirements in a timely and cost-effective manner
• Oversee the procurement of all necessary vendors and outside labor
• Ensure performance of data input into the CAFM system to maintain occupancy information
• Develop and deliver required project specific reporting
• Oversee the work orders and small project management, including but not limited to furniture reconfigurations and space enhancements
• Ensure the coordination with various service providers
• Oversee meetings to review furniture installation schedules with furniture installation vendors and key stakeholders
• Manage the furniture plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
• Supervise delivery of product, off-loading and staging of product for delivery
• Oversee the furniture installation and relocation services of new or reuse furniture

Experience:

• Proficient in a CAD/CAFM technology with a move management module and/or facilities management system
• Strong Microsoft Excel skills
• Strong Microsoft Projects skills
• Ability to utilize the Microsoft Office suite of technologies
• Background in project management, construction management, architecture or project strategy planning is desirable
• Organizational skills with the ability to identify and manage priorities
• Excellent written and verbal communication skills
• Detail oriented
• Flexibility with work hours and travel as needed
• Ability to multi-task and work both in a team and independently
• Strong working knowledge of architectural drawings and furniture and space planning concepts
• Highly organized with strong analytical skills
• Strong interpersonal skills with an ability to interact with executive level external and internal clients
• Highly organized with strong analytical skills
• Ability to manage all aspects of move management projects effectively and efficiently including, but not limited to Budgeting, Scheduling and Change orders
• Previous experience effectively supervising, training, mentoring and evaluating direct reports
• 5+ years in relocation project management, MAC, project management, facilities management, or related experience in a Corporate Real Estate Environment
• 2+ years as a Senior Relocation Manager or related experience

Required on site 3 days per week

Travel required up to 30%

Location:

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.