JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Work on tickets to support Property Assets and Management - Business Support functions in JLL. Coordinate with Level 2 team for high level support as required. Deliver options and resolutions to ensure issues associated with the system are settled within agreed service levels.
• Manages system database and related records
  (run report, run query statement for data analysis, mitigate report/database issues, assist Account Managers, Finance team and Property Managers to review accuracy of record in system, update tables as necessary).
  Projects on time deliverables and executing systems check.
• Administrate System User’s basic access and issues.
• Assists with system upgrades,
  enhancement, and script testing as required.
• Work with Property Assets and Management - Business Support to implement standards and up to date
  functions of the system.
• Ensure all policies and business support procedures are kept up to date
  (process guide, user guides and training resources)
  and conduct back up training.
• Implement Process improvements.

Leadership:

• Leads by example
• Demonstrate rapid “get going” capability
• Capacity to achieve results within tight resource availability
• Team player with the confidence to constructively challenge
  the status quo.

Personal Effectiveness:

• Set targets for self and monitors and manages own performance with the guidance from their direct supervisor.
• Monitors progress against own performance measures and achieve results with regular consultation from their direct supervisor

Decision Making:

• Make suggestions for solutions that resolve problems or improve operations
• Actively searches out improvement opportunities and implements them after consulting on strategy and options with their direct supervisor

Relationship Building:

• Conduct open, collaborative relations with superiors, peers & clients
• Gain respect of JLL people and clients
• Ability to manage and see links across a diverse range of activities

Communication:

• Communicate effectively with superiors, peers and clients
• Listens effectively and communicates through actions and example
• Strong communications and relationship skills with the ability to relate to, understand and command respect from subject matter experts
• Well-developed internal consulting skills, displaying strong analytical thinking, problem solving, and negotiation ability
• Financial background is an advantage
  (accounts payable and accounts receivable), accounting background (CPA not required)
• Confident communicator with good presentation skills

KEY SKILLS:

• Bachelor’s degree in computer studies, Information Technology or relevant field.
• SQL knowledge at least basic to intermediate proficiency
• MRI software experience: understanding core MRI software functionality, database structure and other
  related database schema experience is desirable.
• Analytical with good visualization and data analytics literacy with the ability to expand these skills as necessary.
• Professional and personable approach with the ability to manage communications with numerous business groups

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.