JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours.

What this opportunity involves:

The Concierge Guest Services will assist the Workplace Manager and Workplace Coordinators with operational activities in front of house, accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Lobby Host is also required to provide administrative support to the team when required. You will be based Front of House with support from the Workplace Coordinator. This a dynamic role and no two days are the same. This is not a typical front of house role, you will be actively engaging with stakeholders, assisting in events and providing a strong front of house service to all staff and clients.

An Overview of the role:

• Greeting clients and providing an excellent customer service: name badges, offering tea & coffee, escorting to meeting room
• Answer incoming calls
• Meet and greet to all staff, clients and vendors
• Ensuring consumables are maintained and stocktake regularly carried out
• Provide assistance for meeting room requirements (booking / moving furniture / reoccurring events)
• Participate as a key team member during emergency situations
• Assist with the distribution of couriers and mail
• Oversee new starters: Access Badges, Parking, Inductions, Lockers, Laptops
• Work along side Workplace Manager and Workplace Coordinator for facility related issues, induction contractors and escorting where required
• Daily inspections of site ensuring all rooms and client zone remain clear and clutter free

Sounds like you? This is what we are looking for:

You’ll have some experience working either in a hospitality or service delivery role & you’ll bring your strong ‘Customer Service A-Game’ to JLL. Some experience working in a corporate environment will be looked upon favourably

You will be willing to learn and have a ‘can do’ attitude in your approach to take on responsibilities. You will be well-presented and well-spoken, and easily build good rapport with stakeholders of all levels.

This is an outstanding opportunity to step into a corporate environment and sharpen your professional skills

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number MPREQ426040

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.