JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pay: $70900 - $90000 / year (paid hourly)

Schedule: M - F; on-site

Location: 202 Westlake Ave N, Seattle, WA

We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative, and driven leaders.

Are you excited about taking responsibility for working with a team that is focused on developing best-in-class travel and meeting programs for tech company employees? Our Business Management Office (BMO) team is comprised of business management professionals with extensive industry experience, based around the world.

The BMO Continuous Improvement Coordinator plays a pivotal role in driving operational excellence through data management and process enhancement initiatives. This entry-level position offers an exceptional opportunity to build foundational skills while contributing to meaningful organizational improvements. Working under the guidance of experienced professionals, you'll help maintain and analyze key performance indicators (KPIs), support process standardization efforts, and assist in the development of vital business documentation.

In this dynamic learning environment, you'll receive regular mentorship while supporting the BMO's mission through data-driven insights and process improvements. The role offers a structured path for professional development and serves as an ideal launching pad for a career in business operations. You'll develop essential skills in data analysis, process documentation, and cross-functional communication while contributing to the organization's continuous improvement journey.

Key Responsibilities

• Reports to the Continuous Improvement Program Manager
• Contribute to and support process standardization and alignment initiatives
• Maintain comprehensive process and program documentation
• Assist in gathering and analyzing feedback on implemented programs, tools, and processes
• Coordinate communication regarding new initiatives and tool implementations
• Support the development and distribution of training materials for programs, tools, and processes
• Assist with data collection and analysis for program and tool effectiveness
• Maintain tracking systems for operational alignment, documentation, and tool management initiatives
• Support the creation and distribution of tool usage reports
• Maintain records of software licenses and utilization
• Other duties as assigned

Basic Qualifications

• 2+ year college degree or equivalent work experience
• 0-2 years' experience in administrative support
• High level of accuracy, attention to detail, and organizational skills
• Good communication skills (verbal and written)
• Ability to work under supervision and follow established procedures
• Basic analytical and problem-solving skills
• Ability to manage multiple tasks with guidance
• Familiarity with operational excellence methodologies
• Basic experience in documentation maintenance
• Computer proficiency in Microsoft Office Suite
• Knowledge of fundamental concepts, practices, and procedures in business management
• Ability to make decisions within specific guidelines on matters of basic complexity and impact

Preferred Qualifications

• Experience in process improvement
• 2-4-year college degree or equivalent work experience
• Familiarity with meeting planning or corporate business travel programs
• Basic experience with project management technology (e.g., Asana, Smartsheet, Jira or equivalent)
• Basic experience creating process flows in diagramming software (e.g., Visio)
• Ability to communicate with various levels of stakeholders under supervision

Expectations

• Must comply with Amazon’s return to office policy of being in the office 5 days a week.

Estimated total compensation for this position:

70,900.00 – 102,700.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Seattle, WA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.