JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL

The Mailroom & Workplace Ambassador reports to the Facilities Manager and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within the building as well as manage technical aspects in the clients office.

The Mailroom & Workplace Ambassador will assist the Senior Facilities Manager with operational activities in maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Mailroom & Workplace Ambassador is also required to provide administrative support to the team.

Essential Duties and Responsibilities

• Manage incoming / outgoing mail and courier services.

• Coordinate mail handling across building and effectively liaise with the team.

• Receive, direct and relay mail related correspondence.

• Liaise with courier partners to maintain excellence of service delivery (DHL, PostNL)

• Suggest ways to make mail processes and records more effective and efficient.

• Present necessary data to manager about activity in the mail room.

• Monitor and maintain consumables stock according to agreed par-stock levels.

• Provide reception coverage daily from 8.00am to 9.00am and assistance if required. Be familiar with basic Receptionist Role & Responsibilities.

• Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.

• Prepare for/attend required JLL governance meeting (i.e., team meeting, townhall, manager-direct report meetings etc.)

• Be familiar & adhere to Office Services internal procedures.

• Coordinate and support all technical suppliers and the service they deliver

• Activate and run technical projects as required

• Monitor & maintain technical equipment (CCTV, townhall equipment, alarm system)

• Perform handyman tasks if and when required

• Support the wider JLL on-site team

• As front-line employee, act as an ambassador of the Integrated Facilities Management program

• Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.

• Conference and Event technical support

• Continuous Improvement: Proactively identify opportunities for process improvement, service enhancement, and cost savings within the workplace. Provide feedback and suggestions for optimizing the workplace experience.

• Additional Administrative Requirements as Needed: Engage in a range of organizational support tasks that may include document management, data entry, scheduling, coordinating meetings, or assisting with special projects. Adapt to changing priorities and contribute to the smooth operation of different departments as needed.

• All other tasks and duties as required.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

High school diploma or general education degree (GED); or at least two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and write comprehend simple instructions, short correspondence, and memos. Must speak and understand both Dutch and English proficiently.

Customer Service

Able to greet and assist employees, clients, vendors and guests in a courteous and responsive way.

Able to work in team environment with strong interpersonal skills.

Problem Solving

Able to identify and solve problems and react accordingly to a variety of work situations.

Makes sound decisions under time pressures.

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Work Environment

The job must be performed at the client's location.

Work Hours

08.00 – 16.30 Monday – Friday

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

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For additional details please see JLL's Global Privacy Statement or our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Location:

On-site –Amsterdam, NLD

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.