JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Customer Experience

• Greet all visitors with a warm welcome, creating a memorable experience.
• Assist and direct visitors to the appropriate staff member or escort to meeting rooms, maintaining security protocols at all times.
• Help guests feel welcomed and productive, by sharing knowledge of office services, spaces, and amenities.
• Execute high profile meetings and events with senior executive participation, communicating and interacting professionally & appropriately at all levels.
• Support client meetings & events by preparing & serving hot & cold beverages, laying out & clear away catering
• Receive, direct and relay telephone, email and other queries.
• Take initiative to proactively address guest needs and answer questions.
• Provide knowledgeable “hands and eyes” support for troubleshooting AV and technology issues, escalating to IT as appropriate.
• Immaculate personal presentation and the ability to ensure that the Front of House team maintains a professional image and standard of at all times

General Duties

• Ensure all Front of House tasks such as visitor pre-registration; mailbox management and event check-in desk/s are completed daily.
• Track all visitors, including vendors, visiting employees and guests, using client provided tool.
• Coordinate security access cards & visitor badges in accordance with Aon security procedures.
• Manage incoming & outgoing mail, tracking to ensure auditable history
• Check & replenish all pantry & stationery supplies

Health, Safety, Security & Quality

• Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities.
• Comply with visitor management processes, ensuring compliance with company security policies.
• Understand & actively support JLL’s HSE and Quality Management programs
• Ensure completion of Visitor Health & Safety Inductions as require

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.