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What this job involves: The Sourcing & Procurement Risk Analyst provides critical tactical support for the execution of supplier risk management activities. This role will serve as a Subject Matter Expert and Program Administrator of third-party risk tools including Avetta, Sphera, Integrity Next and Dun & Bradstreet. They will ensure data integrity across systems and integrations into other S&P tools (Aravo, Jaggaer). They will champion the use and adoption of platform tools and support continuous improvement initiatives within S&P risk and compliance. The analyst will take primary direction from the S&P Global Risk and Compliance Manager and collaborate with other internal S&P stakeholders such as Mobilization, Category Management and Client Sourcing. The position requires excellent communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Role responsibilities:

• Maintain the integrity of supplier data within third-party risk systems, including regular review and revision to ensure relevant targeted suppliers are included for ongoing risk monitoring activities
• Synthesize and analyse supplier data from multiple sources in support of report and dashboard creation; build reports and dashboards that tell a big picture story, highlight areas of risk and lead to subsequent action steps
• Collaborate with Mobilization, Client Sourcing, Risk and Avetta to successfully configure and launch new Avetta microsites in support of transitions and account expansions
• Maintain SharePoint library of tools, templates, best practices, QRGs and recorded trainings
• Respond in a timely manner and bring resolution to requests for user access, general risk questions, issue escalations, and training needs
• Support escalations from the S&P ServiceNow helpdesk, addressing general internal and external user challenges to ensure smooth system operation and user satisfaction
• Troubleshoot integration issues between systems
• Effectively communicate and collaborate with stakeholder groups through written and oral communication methods to increase user proficiency and tool adoption rates
• Think critically and problem solve to reach successful resolution of escalated user questions and issues
• Demonstrate attention to detail in processing requests from internal JLL stakeholders and suppliers, prioritizing accuracy and timeliness to maintain high service standards
• Actively contribute to the Sourcing & Procurement department's continuous improvement efforts by identifying opportunities for process enhancement, proposing innovative solutions, and participating in the implementation of efficiency-driving initiatives

Required Skills and Experience:

• 3 to 5 years of experience
• Exceptional written and verbal communication skills, demonstrating the ability to effectively engage with a diverse range of stakeholders, including clients, internal JLL requestors, and suppliers across various levels of seniority
• Proven track record in prioritizing and managing multiple high-priority deliverables within stringent timelines, showcasing strong organizational skills and the ability to meet daily, weekly, and monthly objectives
• Demonstrated aptitude for navigating and resolving complex, ambiguous problems with innovative and effective solutions, exhibiting critical thinking and analytical skills
• Strong attention to detail, particularly in data management and revision processes, ensuring the highest standards of accuracy and data integrity
• Ability to work independently and in a virtual work environment
• Advanced competency in the Microsoft Office suite, including Outlook, Excel, PowerPoint and Teams
• Basic SharePoint competency

Desired experience and technical skills:

Preferred but not required:

• Working knowledge of Health & Safety accident statistics, with emphasis on US OSHA logs
• Working knowledge of supplier insurance policy types; ability to read a Certificate of Insurance
• Prior experience in Sourcing and Procurement and/or Risk and Compliance
• Familiarity with Dunn & Bradstreet financial reports
• Proficiency in Aravo, Jaggaer, Sphera, Integrity Next and Corrigo software systems

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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