JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

■Post Operations Management
o
Responsible for service delivery in accordance with The Contract KPIs and SLAs for all Assigned Sites
o
Responsible for technical and facilities’ operations, ensuring all Critical Environment (CEM) requirements are met and all Planned Maintenance activities are completed in accordance with the scheduled maintenance program
o
Vendor management including implementing Post access control and security protocols and procedures for all sub-contractors delivering the Services
o
Work with the JLL Procurement Manager to ensure that contract procurement processes comply with Commonwealth procurement guidelines as well as JLL’s best practice
o
Ensure vendors are licensed, insured, inducted and adhere to the Assigned Site’s access and security controls delivering contractual services on time, within budget, safely and to British or Assigned Site ( in country) applicable standards
o
Monitor the Contract performance measures and ensure they are maintained at all times
o
Undertaking annual property inspections for all Assigned Sites
o
Recommend continuous quality improvement practices and implement Industry Best Practice operations
o
Review existing operations regularly to reduce costs and improve operational standards
o
Provide proactive assistance with any 3rd party contractor works to ensure they will not impact on existing infrastructure / building services

Assume overall responsibility for site budgets, accounting and finance, contract services, purchasing of material, equipment & supplies and occupancy services
o
Ensure the safe working environment in compliance with statutory regulations on fire, health and safety standards
o
Partner with account management team and client to develop, implement and maintain disaster recovery and business continuity plan
o
Ensure escalation procedures and incident reporting procedures meet contractual standards
o
Provide 24/7 emergency call support and site attendance
■
Health and Safety Management
o
This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
o
Implement the No Induction no Start policy
o
Implement JLL’s commitment to “zero harm to any staff, contractor or visitor” by actively managing a zero tolerance to unsafe acts on site. This is to include any unsafe acts undertaken on site, regardless of whether they are in scope or not

■ Risk Management
o
Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained
o
Ensure disaster recovering and business continuity plans are implemented and maintained
o
Ensure all Assigned Sites hazard materials registers are up to date and reviewed regularly. Also they are referenced prior to works commencing that could impact / disturb the hazardous materials. Eg. Asbestos Register
o
Ensure escalation procedures and incident reporting procedures are implemented and maintained
o
Follow established escalation procedures and incident reporting procedures
o
Adhere to JLLs business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
o
Assist in the development of guidelines and strategies to ensure compliance with JLL’s business conduct
■
Client Management
o
Develop strong relationship and partnership with local client as the on-site point of contact to ensure needs and expectations are met
o
Provide proactive management, engagement and communication with client and stakeholders to ensure Facilities and Property Management services do not impact on operations, site visitations, and events
■
Driving team success
o
Understand the service delivery requirements and focus the team toward successful accomplishment of contractual standards and measures in line with JLL’s business conduct
o
Develop and sustain a high-quality well motivated team through coaching, mentoring and enabling Training & Development of team members
o
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
o
Ensure high staff morale, trust and work ethics

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.