Analyst - Talent Acquisition Support
JLL
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
We are looking for an Analyst - Talent Acquisition Support to join our energetic and highly collaborative team providing the highest quality of service and experience to our dedicated business lines throughout Europe, Middle East & Africa (also known as EMEA which operates in over 30 countries).
As an EMEA Analyst - Talent Acquisition Support, you will have strong system skills, along with experience of working on an applicant tracking system (ATS). This position requires a dedicated individual, who has outstanding attention to detail, along with the confidence to deal with internal stakeholders and external candidates in a professional manner.
You will be flexible enough to lend your hand to other talent acquisition initiatives, being enthusiastic with a creative mind, a desire to learn, work collaboratively within the team and provide exceptional candidate experience.
This role and the centralized support team provides a real opportunity to make a difference to the company, to deliver talent acquisition initiatives that will have a great impact on overall service delivery and candidate experience.
- Working as a part of a shared services environment with a real ‘One JLL’ mentality
- Providing administration support to the Talent Acquisition team across EMEA.
- Act as first line support to employees with Talent Acquisition queries by providing accurate and timely responses.
- Act as a fulfiller on HR Direct to answer any Talent Acquisition related cases that related to offers, internal transfers, policy, process etc.
- Becoming a Workday (Applicant Tracking System or ATS) specialist & champion offering support to Recruiters and Hiring Managers (where applicable) on how to best navigate and utilise the platform to ensure a positive hiring experience for both candidate and Hiring Manager.
- Ensuring compliance in overall hiring process and having a creative mind on areas of improvement.
- Supporting Recruiters in scheduling interviews for both internal & external candidates.
- Creating and distributing of e-offers to the successful candidate, where applicable.
- Responsible in collecting and verifying candidates Right to Work documentation, where applicable.
- Partner with HR Operations to ensure a smooth onboarding for all new starters
- Assisting in other Talent Acquisition initiatives that support the wider EMEA or even global TA strategy.
Desired skills and experience for this job
- Must have a track record in a fast-paced co-ordination / administrative role.
- Must have strong customer service skills ensuring candidates and hiring community receive exceptional service and experience
- Prior experience in working in a shared services environment is desirable.
- Prior experience working in HR or TA administration role is desirable
- Excellent attention to detail working in a fast-paced environment,
- Strong IT & system skills and in interest in developing innovative solutions.
- Strong communication skills with the ability to communicate to stakeholders and candidates.
- Good stakeholder management and communication skills: You will need a flexible approach; a creative mind; and resilience in the face of challenges to delivery.
- Curiosity and desire for continuous improvement.
- Strong inter-personal skills and an aptitude for getting on with people.
- The personal resilience to manage challenges to delivery of key initiatives.
- Familiar with Microsoft Outlook, Excel & Powerpoint.
- Fluent in English (and ideally one other language)
- Flexible on location with a possibility of remote working
Location:
On-site –Taguig, PhilippinesJob Tags:
JBSIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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