JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

DUTIES & RESPONSIBILITIES

The key responsibilities include:

• Lead drive awareness campaigns for green initiatives, environmental and water management programmes;
• Develop and manage Reduce, Reuse and Recycle strategies and program with tenant’s participation that are aligned with the corporate policy targets;
• Maintain the efficient operations of all plants, equipment and systems within the building to ensure the operations are in safe and efficient manner;
• Formulate and implement sustainability management plan in line with BCA’s Green Mark and LEEDS certification requirements;
• Work closely with consultants to ensure compliance for Green Mark verifications and re-certification;
• Lead the interface with government agencies, Owner, Tenants, Building Occupants and visitors on sustainability matters;
• Organize regular meetings for Green Committee to share data and best practises, implement new initiatives and organise green activities;
• Analysis of utilities consumption (Electricity, Water & Chilled Water) and take appropriate actions to minimise wastage and maximise efficiency;
• Procurement of Electricity from Energy Market;
• Responsible for the overall day to day maintenance and operations of M&E Systems in the building including ACMV, Plumbing, Sanitary and Gas, Water Features, BMS System and taking charge of the appointed technical Services vendors;
• Monitor and maintain the efficient operations of the M&E systems to ensure the operations are in safe and efficient manner and ensure that they are operating as per design intent;
• Develop and monitor preventive maintenance plan for the M&E system;
• Plan and execute all procurement activities for the maintenance services of the M&E system;
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards;
• Carry out ad-hoc project works to enhance the M&E and Sustainability system including putting up Expense Approval and Proposal Paper for approval;
• Forecast, plan and prepare annual marketing budget and monitor expenditure within the approved budget;
• Liaise with and ensure professional management of tenants, business partners, government agencies, vendors/suppliers;
• Ensure all systems operate in accordance to the system design and operation intent;
• Review and approve tenant fit-out application;
• Member of CERT Team – Site Management Controller;
• Member of the Green Steering Committee and Chairman of the Green Working Committee including Tenant Sub-Committee;
• Prepare and Submit Monthly Report;
• Manage the delivery of excellent customer services consistent with the company’s service standards and brand attributes.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.

• Build positive relationships with co-workers, clients and tenants.

• Respond to tenant needs and maintain positive relationships and high retention levels with all tenants.

• Liaise with tenants on repairs and maintenance works

Energy Management

• To monitor utilities consumption and take corrective measure if necessary for any irregularities.

• To review and recommend for approval cost-saving or cost-effective measures to reduce consumption.

Emergency Situation

• To lay down procedures and contract numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.

• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and complete reports, including monthly performance reports and variance reports for review by senior management

• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.

• Respond to problems and concerns and ensures compliance with rules and regulations

ACCOUNTABILITIES

• Successful completion of scheduled activities. Deal with complaints diligently and tactfully. Ensure that a high level of professionalism and customer service is maintained at all times.

Key Competencies & Performance Measures:

• Ability to work under pressure and meet set timelines;
• Proactive and solution oriented, friendly with assertive and personable nature;
• Meticulous, independent, hardworking and willing to learn;
• Manage the service delivery as per agreed SLA;
• Manage reporting requirements appropriate for the client;
• Contribute to achieving financial and other targets established;
• Achieve KPI and SLA targets;
• Meet Standards and audit requirements.

Required Qualifications & Experience

• Degree in Estate Management/ Building Services/ Mechanical/ Electrical Engineering or its equivalent with at least 5 years of experience; or
• Diploma in Building Services/ Real Estate or its equivalent with at least 5 years of experience;
• Relevant experience in managing commercial buildings or mixed developments;
• Knowledge of operations, maintenance and related local ordinances for Green Building Operation;
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders;
• Proven organization, problem solving and communication (verbal and written) skills;
• Professional certification in sustainability and energy audit;
• Green Mark Facilities Manager (GMFM)
• Experience in Green Mark & LEEDS certification.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.