JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Your tasks:

• Provide superior customer service to meet on-site client’s expectations
• Conduct daily walkthroughs to ensure clean and organized office
• Schedule and manage repairs and maintenance swiftly and track to completion
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
• Assist in the procurement of vendors and services as required
• Conduct regular audits to ensure safety procedures on site are in place and working
• Assist in carrying out safety procedures when needed
• Assist in the implementation of Industry Best Practice operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Maintain premises in neat and good working condition
• Manage the Corrigo Helpdesk platform by creating, receiving work requests, assigning work orders and following up requests to completion
• Provide support with annual audits (Ecometrica, JCAP, Green & Productive)
• Update regularly the Client Compliance & EHS pages relating to your region with annual maintenance reports and statutory documentations
• Achieve Key Performance Indicators and Service Level Agreement targets
• Be flexible in approach and cover key tasks for the FM and FA on site as required (with hands on support for post, greeting visitors and assisting with answering any switchboard calls if needed)
• Seek ways to constantly reduce costs and improve operational standards and service excellence
• Assist in the implementation and management of property risk management program

Your profile:

• Prior experience in facilities, property management, hospitality or related field (preferred)
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
• Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
• The ability to effectively deal with stressful situations
• The ability to work autonomously
• Speak fluent English and German

Our offer

• Creative freedom for tasks and projects
• Active exchange in the global industry network
• Working together at eye level
• Space for personal growth, not only for work
• Acknowledgement of achievements - also monetary benefits
• The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Marta Marunchak
marta.marunchak@jll.com

#LI-MM4

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.