JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for you as the Assistant Facilities Manager, being responsible for supporting the management of all aspects of the integrated facilities service. Your essential Duties and Responsibilities are:

Client/Stakeholder Management

• Communicate issues, actions and results in real-time to the right stakeholder

• Support the implementation of the Best Practice for assigned areas of responsibility across portfolio of sites

• Communicate and interact at all levels modulates content and ways of communicating accordingly

• Responsibility for meeting KPI’s and SLA’s defined within the contract

• Understand that client and JLL objectives need to be compatible, i.e. deliver to the client operationally and financially, whilst ensuring JLL financial interests are protected Operations Management

• Delivering the services required in the contract

• Monitoring array of metrics and manages site to ensure proper optimal operations

• Integrating service delivery by connecting everything related to the building experience

• Hold Landlords accountable, ensuring that terms of lease are being provided to client e.g. external maintenance, central plant management Detailed knowledge of MSA & escalate scope changes / scope creep with potential to impact to MSA Procurement & Vendor Management

• Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues. Develop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service

• Proactively involved in ensuring that services are reviewed and refinements made to enhance these services

Financial Management

• Processing and controlling of purchase orders, invoices and work orders.

People Management

• The AFM is responsible for the management, supervision, and professional development of all direct reports

• Conduct periodic formal and informal performance evaluations via Workday as appropriate.

HSE, Security & Quality Management

• Ensure that all defined services are completed in accordance with all operating procedures, statutory requirements, and within the client procedures, guidelines and country legal requirements for Health and safety

• Understand & actively support JLL’s Quality Management program

Your Skills

• Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.

• Able to evaluate priorities and re-juggle as appropriate.

• Able to resolve conflict and communicate intentions clearly.

• Deliver on time and with high quality results.

• Proven team player

• Decision making / complex problem solving

• Prioritizing key factors

• Acting decisively, promptly and confidently

• Moderate technical knowledge in heating, ventilation and air-conditioning including control strategies.

Your personal attributes and experience

• Customer focused

• Good communicator – both written and verbal

• Assertive

• Cultural awareness and sensitivity

• Previous experience of working within a Facilities environment and/or similar role

• Fluency in German and English is essential

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Stefanie Korte

stefanie.korte@jll.com

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.