JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facility Coordinator must be a team player and work with other members of the team to meet all SLAs and KPIs as set out in the management contract.

Procurement and Vendor Performance Management

• Direct responsibility function on vendor coordination and compliance to Service contracts

Financial Operations and Management

• Assist on OPEX and CAPEX operational & financial management
• Assist in planning, analyze & reporting of OPEX budget variances
• Assist and direct responsibility on Accounts Receivable from Client and Accounts payable to Vendors based JLL-HQ finance compliance metrics

Profitability/ Savings Initiatives:

• Assist in develop potential initiatives and strategies that lead to cost savings and service improvement are consistently implemented
• Assist in responsible, develop/create Value engineering initiatives program

Customer Service / Client Relationships:

• Directly responsible, SPOC to evaluate service response time and analyze occupants’ service request trends and suggestions
• Directly responsible, pro-actively develop and manage client/business unit relationships ensuring that the expected service levels are achieved across the region.
• Directly responsible, Lead by example and groom the team in achieving maximum client satisfaction level

Management Reporting:

• Directly responsible, Lead in monthly, SLA & KPI reporting for Client’s acceptance
• Directly responsible, administer and submit/update accurate data in JLL platforms
• Directly responsible, Lead in developing and creating monthly reporting and Semi-Annual Business Review

Leadership / Staff Management:

• Actively encourage an environment that supports teamwork, operation & performance excellence
• Act as overall Leader and a coach for the team ensuring high staff morale, trust and work ethics.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.