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Senior Facilities Manager

 JLL

JLL

Operations
Canberra, Australia
Posted on Mar 26, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

JLL is the global property service provider for the Australian Department of Foreign Affairs and Trade (DFAT). The portfolio comprises approximately 1,000 properties (both owned and leased), across 100+ countries and includes Chanceries/Embassies and Residential properties.

Reporting to the JLL Regional Operations Lead, the Senior Facilities Manager (SFM) will be based at the Australian Embassy, Bangkok,Thailand and overall responsibility to ensure facilities management of day-to-day activities for this site and several remote locations (Asia based). Some travel will be required.

You will be the on-site key point of contact for client staff and key stakeholders, including tenants. As the SFM you will have overall responsibility for managing comprehensive engineering and facilities management services, staff, contractors, equipment and supplies as required under the Contract.

The position will require proactive management, engagement and communication with DFAT and stakeholders to ensure service activities do not impact on operations, visitations and events.

An Overview of the role:

Strategic and operational responsibilities are extensive and include:

  • Stakeholder management (DFAT Senior Administration Officer and JLL facilities management staff, DFAT staff and tenants and third-party vendors);
  • People Management (JLL staff and on-site third-party contractors), This includes performance, moral, teamwork, training and development and, communication requirements.
  • Risk Management, including incident, reporting, emergency response support and site attendance as and when required.
  • Property inspections and monitoring of site activities.
  • Quality Assurance, Health and Safety, and Engineering compliance.
  • Procurement & Contractor Management.
  • Maintenance and technical facilities operations.
  • Minor works Project Management.
  • Budget and Financial Management; and
  • Value add and innovation.

Sounds like you? This is what we are looking for:

Minimum Bachelor’s degree in facilities management, building, business or other related field and/or 5-7 years’ experience in facilities, property management or related field.

  • Experience or demonstrated capability to work in a complex environment and understanding of local market capabilities and capacity.
  • Detailed understanding of technical aspects of property (may include Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system, Access control systems).
  • Knowledge of and experience in managing critical infrastructure, systems and environments.
  • Client Focus & Relationship Management
  • Capacity to interpret and proactively manage commercial contracts.
  • Strong budget management and financial analysis skills.
  • Knowledge of local occupational health and safety requirements.
  • Strong customer service-oriented attitude and ability to liaise with high level personnel.
  • Ability to manage conflicting priorities and work well under pressure.
  • Problem solving skills – capacity to deal with ambiguity and solve complex problems effectively.
  • Strong communicator – good presentation skills and possesses strong verbal and written communication skills.
  • Flexible – able to adapt to rapidly changing situations.
  • Self-motivated, confident and energetic.

This is a rare opportunity to join a large, enthusiastic and dynamic team in the provision of global property services to a highly recognisable and well-regarded Australian Government Department.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number LMREQ415174

Location:

On-site –Canberra, ACT

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.