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Reliability Technician

 JLL

JLL

Operations
London, UK
Posted on Mar 25, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

In JLL our most significant assets are our “People” and our “Clients”. We will act with Dignity and Respect, make Ethical Decisions, champion Corporate Responsibility and serve as a driving force for a Sustainable Asset Management.

There are opportunities for growth and career development, as the team develops. Acting as a technical subject matter expert you will be supported in achieving external qualifications and becoming globally recognized in Reliability & Asset Management.

This exciting opportunity is responsible for providing reliability engineering support for operations and maintenance of buildings, infrastructure, and equipment assets. The purpose of this role is to develop accurate and complete asset records that support robust analysis in determining reliability of assets, components, equipment, and processes in accordance with JLL’s enhanced Reliability & Asset Management program. Data is extracted from connected systems and used to continually improve maintenance programs to meet outcomes-based performance measures.

ESSENTIAL FUNCTIONS:

Recognizes that assignments are broad in nature and require appreciable originality and ingenuity to complete them and considerable latitude for un-reviewed actions or decisions.

Asset Data Collection

  • Gather asset information in the field and construct asset registers for loading into a CMMS
  • Gather and construct library of drawings, manuals, and other documents to assist in asset data collection.
  • Gather and input asset information within the computerized maintenance management system (CMMS).
  • Update asset records in the CMMS as required, including entering new equipment, inactivating retired equipment, and labeling equipment in the field with asset tags.
  • Gather, Maintain bill of materials (BOM) information for every asset within area of responsibility.
  • Input complete and accurate records/plans within computerized maintenance management system (CMMS) related to equipment, specifications data, BOM, failure history, etc.

Reliability Engineering

  • Supports process of ranking the criticality of the assets under their care, typically using Reliability Centred Maintenance approaches, and for defining the proactive maintenance approaches that are cost-beneficial to the business.
  • Review work order feedback information to improve future planning efforts. Circle back with the trades staff and leads on follow up work, rescheduling requirements, and improvements to the job plan for future work.
  • Support in creation of risk mitigation strategies for critical assets that can be deployed across the asset portfolio
  • Support in equipment preventative maintenance (PM) task creation and management for continuous improvement and PM optimization.
  • Ensure that all job plans written in the CMMS include detailed instructions with pictures, parts, labour, craft, vendors, regulatory, and safety requirements.
  • Support reliability activities such as root cause analysis investigations, failure mode and effects analysis (FMEA), and preventive maintenance optimization (PMO), as well as assist in developing and implementing precision and predictive maintenance routines.

Performs other work as assigned.

Experience:

  • Experience in an Engineering discipline, mechanical or electrical preferred.
  • Computer skills and knowledge of various commercial software packages such as Excel, Word, Powerpoint
  • Ability to communicate effectively with all levels of the maintenance/operations organization

Skills

  • Proven ability to read, comprehend and apply information from technical manuals and other reference materials
  • Ability to make informed recommendations in situations where data sets may be incomplete
  • Ability to communicate well in both oral and written reports
  • Strong organization skills and ability to multi-task
  • Ability to balance multiple stakeholder requirements
  • Able to interpret how the organizational goals and strategy translate into service or departmental activity
  • Strong Microsoft Excel skills and ability to manipulate large amounts of data accurately using different spreadsheet formats
  • Ability to recognize opportunities for process improvements and assist with implementing them
  • Ability to engage with client/team stakeholders at senior level
  • Ability to distil large/complex challenges in a clear and concise manner
  • Ability to work with team to get the job done
  • Effective communication

Competencies

  • Strong interpersonal skills and collaborative approach – “One Family, One JLL”
  • Energizes others by showing passion and commitment
  • Self-aware; actively seeks, shares and actions feedback on own performance and of team. Advocates self-development
  • A self-starter with flexible and open-minded approach to working and drive to go “Beyond”
  • Systematic approach to work with high attention to detail
  • Ability to work without direct supervision
  • Embraces change and develops innovative solutions and challenges the “status quo”

Certifications & Licenses:

  • Certified Reliability Leader is preferred, however full training and support is provided in achieving this role

Location:

Remote –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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