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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager

Based – Derby Raynesway

Monday to Friday 40 hours per week

You will be required to complete and obtain SC clearance to undertake this role.

As an Assistant Facilities Manager at JLL UK, you'll play a crucial role in shaping a brighter way for our client Rolls-Royce in Raynesway Derby. In this position, you'll collaborate with the Facilities Management team to ensure smooth operations of our clients' properties throughout the site. You'll be empowered to thrive in a dynamic environment where innovation and optimism are key drivers of success. Your day-to-day responsibilities will involve overseeing maintenance, coordinating with vendors, and implementing cost-effective solutions that comply with UK regulations. At JLL, we believe in fostering a culture of collaboration, both locally and globally, which will allow you to contribute your unique skills and perspective to our diverse team in the UK and beyond.

KEY RESPONSIBILITIES:

• Day-to-day site management activities including site functionality, escalation management, planning and Client satisfaction.

• Support Building Management Systems, creating and managing Preventative Planned Maintenance schedules, using, monitoring relevant task systems, Environmental Health and Safety and Quality Compliance, etc. as required.

• Collecting and monitoring the Operation and Maintenance Manual, warranties, Asset and Life Cycle Registers, and whatever else is required to ensure maintenance is delivered at the required times.

• Ensuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating procedures.

• Managing budget and spend ensuring alignment with JLL and Client policies and procedure, including creating Purchase Orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site.

• Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements

• Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits.

• Supports with delivering facilities projects, fitouts and crisis management activities on site.

• Ensuring timely project solutions are made, risks are identified, and lessons learned, documented, and shared.

• Building relationships with both internal and external customers including the building landlord, partners, and vendors to ensure the best Client experience.

• Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary.

• Providing leadership, direction and mentoring the JLL team and vendors on site to promote a positive and engaged team culture with a focus on excellent customer experience delivery.

• Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors, and vendors at all times

• Conducting risk assessments and following safety protocols

• Managing and reviewing health and safety documentation to ensure compliance and safety on site.

• Managing the Facilities team, supporting the team’s objectives, goals, and growth

• Assisting the Facilities Manager in ad-hoc duties as required

• Supervising and monitoring team’s day to day work.

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ABOUT YOU:

• You have direct facilities management experience delivering combined hard and soft services.

• You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance.

• You have experience managing a team/ people management skill.

• You have knowledge of in-country requirements related to building regulations, H&S, contractors, statutory regulations, etc.

• You have experience in project Management or team delivery (desired, not essential).

• You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach.

• You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service.

• You are open and have good communication skills.

• You strive for excellence in what you do and share ideas for improvement.

• You are proficient with Word and Excel and have a keen interest in technology.

• You are adaptable to work to requests and projects that may vary from day to day.

What you can expect from us

At JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.

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Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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