JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• 시설/보안/환경안전관련 업무경험, 외국계회사 FM 근무경험 약 1-2년
• 자산관리/유지보수관리/비용절감/업체관리/간접구매
• 영어 중상급

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[Job Summary]

The Facilities Coordinator is charged with supporting the Facilities Manager’s efforts in the day-to-day implementation of those guidelines, programs and procedures that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the Clients.

[Duties & responsibilities]

​Client Service & Facility Management

• Provide superior customer service to meet on-site client’s expectations
• Ensure that integrated office facilities, for instance seating areas, cafeteria, meeting rooms, registration of lockers is fully managed by site’s operation manual
• Inspect facility’s security and safety factors including equipment according to the national regulation
• Monitor office’s environment, for instance air-conditioning and lighting condition as presentable by liaising with facilities
• Issue access cards, including the security system and handling any relevant paperwork
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client’s premises
• Fulfil any ad-hoc requests promptly and efficiently to support the client business
• Ensure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained
• Organize stocks and track inventory
• Facilitate any audit in the office, if required
• Put up communication/ announcement through email or notice
• 24/7 emergency call support and site attendance is required if necessary
• Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors
  

Procurement & Vendor Management

• Management and communicate with all contractors on site to ensure they perform to the required standards
• Make and inspect agreement’s validity, proper article, and data
  

Finance Management

• Acquire process to raise all invoices’ payment, and ensure all invoices, as relate to the operation are appropriately processed and tracked
• Ensure prompt and accurate management of purchase orders in the financial system, as required
• Understand how to build an annual budget, and seek ways to constantly reduce costs and improve operational standards
  

Risk Management

• Assist in the implementation and management of the property risk management program
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
  

Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
  

Customer Experience

• Deliver an exceptional customer experience to on-site colleagues
• Take ownership of all services that support colleagues in the workplace
• Build relationships with key stakeholders and encourage interactions between colleagues
• Support events and promote activities that bring colleagues together
• Have general care for colleagues, the workspace and proactively identify/report issues and help to resolve

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team

[Job Requirements]

• Min. 2 years of experience in facilities, property management, hospitality or related field
• Ability in English skill able to have discussion with multinational employees
• Ability to interact well within a team and learn new systems quickly
• Well-organized work skill
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous

[Critical Competencies]

Client Focus & Relationship Management

• Ease of interaction with a wide range and wide level of client staff
• Ability to manage conflict and balance between client and firm requirements
• Has a customer-oriented attitude
• Demonstrates proactive & professional approach to customer service
  

Project Management & Organizational Skills

• Organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters daily
  

Additional skills

• Problem-solving skills and capacity to deal with ambiguity
• Ability to effectively deal with stressful situations
• Able to work independently
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English); also an active listener
• Exhibits honesty & trustworthiness

Location:

On-site –Seoul, Korea, Republic of

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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