JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

[고용형태]

육아휴직 대체 계약직 (약 1년 3개월)

[Job Description]

Client/Stakeholder Management

• Provide superior customer service to meet on-site client’s expectations
• Ensure prompt operation of the switchboard and that all phone queries are directed to the correct client staff/ team.
• Maintain and update phone directory and phone systems
• Ensure that reception areas, including desk and seating areas are tidy and presentable
• Meet and greet clients promptly and contact staff member to advise of guest’s arrival
• Process car parking booking requests for permanent and/or casual bookings
• Issue access cards, including entering into the system and handling any relevant paperwork
• Collect and/or receive local and international courier deliveries, receipting in register and contacting relevant staff
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client’s premises
• Fulfil any ad-hoc requests promptly and efficiently to support the facilities team or (client) business
• Ensure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained

Procurement & Vendor Management

• Assist the facilities team in the management and induction of all contractors on site to ensure they perform to the required standards
• Assist in the procurement of vendors and services as required

Finance Management

• Ensure all invoices, as relate to the operation of facilities are appropriately processed and tracked
• Assist and monitor financial processes to ensure account payable procedures are followed at all times

Health & Safety Management

• This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules
• Management of office first aid lists/ supplies

Site Operations Management

• Assist in the implementation of Industry Best Practice operations
• Seek ways to constantly reduce costs and improve operational standards
• Occupancy planning – assist with updating of seating plans and maintaining seat reservation system
• Maintain premises in neat and good working condition at all times
• Assist with reporting and follow up of building management issues
• Maintain access control and key register, allocations and supplies, as required
• Assist with facilities reporting and administration requirements

Risk Management

• Assist in the implementation and management of the property risk management program
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

[Job Requirements]

• 1-2 years of experience in facilities/property management, hospitality, or related field preferred
• Good Writing & Speaking skill in English is preferred
• MS Office Capabilities is preferred
• Excellent planning & organizational skills to prioritize work and meet deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis
• Demonstrates ability to prioritize and manage the completion of tasks in an efficient and timely manner

Location:

On-site –Seoul, Korea, Republic of

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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