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Onboarding Specialist

 JLL

JLL

Multiple locations
USD 60k-65k / year
Posted on Dec 19, 2024

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a remote Onboarding Specialist to join our team. The Onboarding Specialist will partner with our Recruiting, HR, Training and Operations Teams in delivering a seamless onboarding experience to all new hires across our high volume account.

RESPONSIBILITIES

  • Craft and send detailed emails to new hires prior to their first week with information related to the account, position, and onboarding program
  • Host a weekly virtual onboarding program, in partnership with other departments, that creates a welcoming and informative experience for all new hires on our account team
  • Partner with stakeholders to ensure training programs are in place and training is being deployed to the syllabus and schedule
  • Provide superior and prompt customer service (telephone calls and emails) to new hires, teammates, and managers regarding the new hire onboarding program
  • Prepare/update program scripts, status/tracking reports, and standard procedures on all assigned onboarding program initiatives
  • Edit/manage the Onboarding SharePoint website
  • Consistently look for process improvements and ways to make the program more efficient/scalable

DEMONSTRATED ABILITIES

  • Articulate, energetic, and engaging speaker who can create a constructive learning environment
  • Creative problem solving and patient troubleshooting skills to help new hires through any issues that may arise; calm under pressure
  • Proven ability to manage multiple, competing priorities simultaneously while meeting all deadlines
  • Execute methodically and work in an ambiguous and fast-paced environment with limited oversight
  • Eye for detail with a ‘get it done right the first time’ approach
  • Work cooperatively and collaboratively with others and maintain professional working relationships in a manner acceptable to others and to the organization; embody JLL’s culture at all times

REQUIREMENTS

  • Minimum 1 year of relevant experience with project or program management, training and development, or human resources
  • Independent, self-starter capable of executing with minimal supervision
  • Pleasant demeanor and a positive, can-do attitude
  • Excellent knowledge of Windows-based business computers, conferencing systems such as WebEx and Zoom, and Microsoft Office programs: Excel, Outlook, PowerPoint, Word, and SharePoint
  • Access to a reliable internet connection in a quiet location with requirement of facilitating class daily on camera
  • Ability to work from 7am PT to 3pm PT

Estimated total compensation for this position:

60,000.00 – 65,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Austin, TX, Chicago, IL, Houston, TX, Orlando, FL, Tallahassee, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.