JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Regular

• FM Helpdesk: Monitor user inquiries and resolve outstanding requests via FM helpdesk email and hotline.
• Facilities Condition Inspection: Perform regular inspections of the guest facing and crucial area. Report to the group chat for follow up action.
• Cleaning: Ensure cleanliness of office areas and restrooms and monitor the cleaning contractor’s performance.
• People Management: Manage team members performance, provide coaching and refreshment training for team members and orientation for new joiners. Plan team member shifts to cover weekly and monthly recurring tasks.
• Procurement: Propose and source operation equipment. Coordinate with Procurement & Finance team for procurement process.
• Interdepartmental Liaison: Act as the point of contact between user departments, ensuring effective communication.
• Management and Coordination: Supervise daily operations including oversee daily tasks such as pantry management, office inspections, and cleaning services.
• Facility and Vendor Coordination: Coordinate with vendors for maintenance services and negotiate contracts for supplies and equipment.
• Work Order Management: Assign technician/handymen/BMO/contractor/cleaner to handle the daily work order. Check the work completion.

By Request / As needed

• Emergency Coordination: Lead emergency response efforts and manage coordination with BMO for urgent repairs or situations.
• BMO Coordination: Manage and coordinate urgent repairs for issues such as chiller water pipe leaks, fire water pipe leaks, fire equipment, washroom repairs, and lift arrangements. Report and address any tenant misbehavior, poor performance by BMO staff, cleanliness issues in washrooms, and delays in emergency response.
• Broadcast: Prepare broadcast for informing users when there is any urgent or planned work/arrangement which will impact users.
• Mailroom Operation: Assist in overseeing the daily functions of the mailroom ensuring efficient mail handling and distribution processes. Managing staff performance, ensuring compliance with security protocols and handling incidents.
• Signage Review: Ensure all signage meets regulatory standards, enhances wayfinding, and aligns with the client brand's identity.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.