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APAC Engineering & Compliance Lead

 JLL

JLL

Legal
Hong Kong
Posted on Nov 15, 2024

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

  • Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits

  • Family medical plan that covers spouse and children

  • Disability and life insurance

  • Additional leave includes marriage leave, adoption leave, examination leave and study leave

  • Staff referral bonus

  • On-the-job training

  • Flexible work arrangements may be available

Location: On-site

Role Summary

The Engineering & Compliance Lead will drive engineering planning and management with a focus on continuous improvement for client mechanical and electrical engineering systems. The incumbent will guide, support and train the on-site facility management teams to ensure correct reaction to all engineering programs, and liaise with JLL engineering resources to ensure timely communication and deployment of policies and procedures. The Engineering & Compliance Lead will collaborate with key client & JLL stakeholders to ensure JLL executes workplace services and projects compliantly and in line with the management contract. The Engineering & Compliance Lead will own and manage the client relationship with the client Regional Head of Building Compliance in APAC.

What this job involves

Engineering Planning and Management

  • Review and deploy policies, procedures, risk management plan and reporting mechanism to mitigate risk and adhere to client and country guidelines.

  • Develop and implement preventative and planned maintenance program across all sites

  • Ensure Permit to Work systems are implemented through relevant protocol involving Responsible Persons, Authorized Persons and Competent Persons

  • Ensure the Asset and Engineering Management tools are operating in accordance with client and account team expectations and appropriate maintenance reporting is delivered in the required format

  • Ensure the effective scheduling and allocation of preventative maintenance task, delivering on the strategic objectives for the client

  • Ensure that work order analysis for both preventative and reactive works are undertaken to determine areas of potential concern within the client’s portfolio.

  • Manage the Life Cycle Asset Maintenance (LCAM) program for the account, ensuring accurate Asset data and Work Order data to ensure complete effectiveness of the system.

Operational Compliance

  • Develop and lead all engineering related training to all on site staff ensuring escalation and service standards are aligned and maintained with regional operations procedures.

  • Ensure that planned and reactive work order reports are developed and communicated within the JLL account team FM team as defined by the client and senior JLL account members.

  • Ensure effective management of all work order reports and response times are met as per priority response times established within the executed contract. Ensure that fault repair times are met as per repair times established within the executed contract.

  • Partner with Post Facility Managers to ensure consistent service delivery across all Teams in line with current facilities management framework.

  • Contribute to monthly report for the client covering the scope of maintenance services, in particular ownership of the Monthly Statement of Assurance.

  • Working with the delivery teams, ensure plans are in place for portfolio delivery, inspection, test and audit, maintenance/ PPM, and incidents.

  • Develop efficient processes and procedures to allow facilities management staff to update and monitor the asset and engineering management systems.

  • Undertake asset and engineering systems compliance reviews to ensure regional and international teams are meeting responsibilities as per JLL and contractual requirements.

  • Program manage the Account Annual Audit program including scheduling, training of auditors and continuous improvement of the program to ensure assurance in the area of contractual compliance. This includes conducting several audit visits each year across the APAC Region.

  • Actively assist all facilities management staff in achieving contractual compliance through regular and teleconferences and communication forums.

  • Program manage JLL’s internal audit program.

  • Quality Assurance of compliance matters relating to Staff Residential Properties.

  • Stay abreast of statutory compliance updates across the APAC region via the YGP tool and disseminate any important updates to the respective JLL and client stakeholders.

People Management

  • Provide effective strategic leadership and direction to Engineering, Health & Safety, Quality & Compliance team by encouraging a culture of open and constructive collaboration and teamwork.

  • Hire, attract, and retain a team of top talent; provide coaching, mentoring and feedback to foster a culture of continuous improvement

Interested? An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

Core Competencies

  • Proactive and flexible leader who can think laterally and deliver innovative solutions.

  • Familiarity with British Standards regarding building engineering and HSSE is necessary.

  • Working experience in the UK in an engineering capacity is advantageous.

  • Attention to detail and passion for quality to make sure the best delivery of services.

  • Ability to work across multiple, matrix reporting environments and prioritize activities accordingly.

  • Strong understanding of lifecycle asset management.

  • Strong leadership with ability to work collaboratively with and through others to meet targets.

  • Goal orientated with ability to focus on meeting all performance targets.

  • Ability to communicate with and build relationships across all levels of the organization.

Experience

  • University degree or professional qualification in engineering or mechanical management, facility management or relevant field.

  • 10 years minimum’ practical experience in engineering (M&E) planning and management.

  • Experience maintaining high-quality facilities by working closely with Facility Management team to keep reliability of facilities operations.

  • Experienced in use of computerised maintenance management systems

Location & Travel

  • The main client stakeholders are based in Hong Kong and Line Manager is based in Singapore but location is flexible throughout the 13 countries JLL services the client in APAC.

  • Role will be based either in local JLL office (preferable) or from home, and flexible working arrangements between the two are possible.

  • Expect ~10% travel per year visiting the client portfolio to conduct assurance visits.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.