JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits

• Family medical plan that covers spouse and children

• Disability and life insurance

• Additional leave includes marriage leave, adoption leave, examination leave and study leave

• Staff referral bonus

• On-the-job training

• Flexible work arrangements may be available

Location: On-site

Facilities Management

• Establish a “Safety First” culture across sites and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours.

• Provide leadership and guidance to the team as required to ensure delivery and achieve of high client service standards.

• Ensure compliance by ensuring renewal of all related government and statutory licenses.

• Ensure client satisfaction by providing a seamless interface

• Ensure audit programs are fully implemented and complied with for quality assurance purposes

• Liaise with Technical team to plan, assign and supervise planned and reactive activities utilizing Corrigo

• To check on site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements

• Provide at defined frequencies, accurate and meaningful management reports

• Develops and maintains a proactive relationship with internal and external customers and understand business needs of local customer

• Achieve Key Performance Indictors and Service Level Agreement targets

• Participate in emergency evacuation procedures including crisis management and business continuity.

• Conduct regular site inspections to ensure high standards are maintained

• To perform additional tasks as required by account in charge

Resources Management

• Cascade account objectives to the team into our JLL team’s Performance measuring system (Workday)

• Maintain an effective succession plan for yourself and all team members.

• Manage and engage in the on-going performance review process for all direct reports by required due dates.

• Arrange reliever support for required roles within the account

Vendor Management

• Monitor, measure and report upon the performance of all specialist vendors in terms of their ability to carry out the work against the agreed contractual budget

• Co-ordinate meetings periodically with contractors to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations

• Program the attendance of specialist subcontractors at site ensuring strict adherence to client and JLL processes and procedure including Permit to Work, Method Statement and Risk Assessment.

• Work with supply chain to ensure the selection, procurement and management of specialist vendors

Financial Management

• Effectively manage site operating expenses to meet the budget.

• Assist with the production of capital expenditure and operational expenditure plans

• Ensure all financial processes are following and compliant as per JLL and clients’ competitive bids process, issuing of PO's, and receipting work.

Sound like you? To apply you will have:

Education & Qualification

• Higher diploma holder in Facilities Management Discipline or equivalent.

• A minimum of 5 years relevant working experience in facilities management with demonstrated ability to exercise proper judgment.

• Experiences in account operations and management.

• Knowledge in local statutory requirements

Skills

• Pleasant personality, strong customer service, interpersonal skills and problem solving ability.

• Good understanding of facilities operations / housekeeping management

• Computer skills in Microsoft Office, PowerPoint, Excel

• Independent, self-motivated, flexible, responsible and willing to work under pressure.

• Knowledge of standard business and accounting practices.

• Knowledge of Excel and ability to analyse data.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.