JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As the Assistant Centre Manager you will work closely with our Centre Manager working at a renowned asset based on the Gold Coast, taking full advantage of the seaside environment.

This centre offers a range of specialty retailers, an alfresco dining precinct, entertainment precinct and will be a highly attractive role for the successful candidate as you will be working with a dynamic onsite team and with an innovative client who is truly invested in the sustainability and growth of the asset.

You will be responsible for developing and managing positive retailer relationships with a focus on day-to-day management and overall asset profitability.

The role will assist in optimising the Centre’s performance and presentation, with a strong focus on arrears, delivering best outcomes for retailers on capped occupancy deals and nearing or hitting percentage rent.

Other key deliverables include the management and delivery of casual and supplementary income, the administration and accuracy of lease information as well as tenancy schedule.

Other key responsibilities include.

• Assisting with the management of budgets, business plans and monthly reports

• Implementing strategies to address retailer performance providing recommendations and solutions to the Centre Manager for approval

• Identifying new business/ income opportunities

• Budget, manage and deliver casual income, including vending, signage, and vacant shop income

• Managing tenant arrears and high-risk tenants

• Budget, manage and deliver supplementary income, including storage rental

• Assist Centre Manager in the preparation of monthly reports, including financial reporting

• Ensuring consistent retailer adherence to terms and conditions of leases

• Preparing Lease Approval Forms (LAFs) for the Centre Manager to review and submit to the client

• Ensuring accuracy of the tenancy schedule

• Adhering to the critical dates calendar and EOM check lists as set by the Centre Manager

• Responsible for casual income administration

• Maintaining open communication with retailers, community stakeholders and centre management staff with regards to Centre matters

• Working as a part of our team, collaboratively and individually, to contribute to achieving the team’s goals and business priorities

Experience & Qualifications.

You will be a true property professional with proven success in shopping centre management, with an in-depth knowledge of the retail sector. You possess excellent client relationship management skills and always look to find a win/win solution for any challenge you meet.

Outstanding interpersonal, and communication skills are essential, as is prior exposure to finance, budgeting, operations, contractor management, leasing, CML and marketing.

The tenants require someone who will engage with them regularly and is 100% invested in their interests. You have a tenacious attitude, determined to accomplish only the very best outcomes. You can make the right decisions, communicate courteously and proactively, learning all about the customers short and long-term needs, determined to achieve the best results.

A Qld Real Estate Salesperson Certificate is required.

What you can expect from us.

Recognition benefits.

Corporate discounts and offers.

‘You’ Days.

Health & Wellbeing programs.

Learning & Development platforms.

Paid time off for volunteer work.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ381458.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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