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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facilities Manager

Work Dynamics - Integrated Facilities Management

MAJOR RESPONSIBILITIES

• People Management

  • Manage and coach team

  • Develop and sustain a high-quality well motivated team

  • Ensure high staff morale, trust and work ethics

  • Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

  • Mentor and enable Training & Development of team members

• Client/Stakeholder Management

  • Proactively engage stakeholders to ensure that on site client’s expectations are met

  • Build and develop effective client / stakeholder relationships across multiple levels of the organisation

  • On-site key point of contact for Facilities in the client’s premises

• Procurement & Vendor Management

  • Ensure vendors are well-managed, delivering services on time and within budget

  • Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Contracts Management

  • Manage all contracts to ensure that they are professionally delivered at the right costs

  • Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

  • Ensure contracts are continually assessed to deliver best value to the client

• Finance Management

  • Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

  • Ensure financial processes are followed at all times

• Health & Safety Management

  • Ensure the provision of a safe working environment

  • Ensure compliance with statutory regulations on fire, health and safety standards

• Site Operations Management

  • Recommend and implement Industry Best Practice operations

  • Implement building procedures and performance measures and ensure they are maintained at all times

  • Ensure all Critical Environment (CEM) requirements are met

  • Review existing operations regularly to reduce costs and improve operational standards

  • 24/7 emergency call support and site attendance is required

• Risk Management

  • Ensure a risk management program is implemented and maintained

  • Ensure escalation procedures and incident reporting procedures are implemented and in place

  • Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct

• Achieve Key Performance Indicators and Service Level Agreement targets

• Any other duties assigned by supervisor

Ideal Experience

• Min. Bachelor’s degree in facilities management, building or other engineering field with 3-5 years experience in facilities, property management, industrial building or related field

• Has experience working in semiconductor / manufacturing environment

• Knowledge of local occupational health and safety requirements

• Knowledge of critical facilities

• Knowledge of vendor management for specialized services

• Has an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

• Proven capacity to understand and interpret commercial contracts

• Strong budget management and financial analysis skills

• Experience in cleanroom operations

Critical Competencies for Success

• Client Focus & Relationship Management

  • Demonstrates proactive & professional approach to customer service and stakeholder engagement

  • Ability to interact with a wide range of client staff, including senior levels

  • Ability to manage conflict and balance between client and firm requirements

  • Has a customer service oriented attitude

• Team Leadership

  • Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels

• Project Management & Organizational Skills

  • Excellent planning & organizational skills to prioritize work and meet tight deadlines

  • Proven ability to manage multiple and complex operational matters on a daily basis

• Problem Solving & Strategic Thinking

  • Capacity to deal with ambiguity and solve complex problems effectively

  • Analytical, proven ability to solve problems using a quantitative approach

  • Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language), also an active listener

• Passion for quality – has an eye for detail to make sure the best delivery of services

• Self-motivated; confident & energetic

• Ability to effectively deal with stressful situations

• Flexible – able to adapt to rapidly changing situations

• Strongly goal-oriented – able to focus on meeting all performance targets

• Is a team player – able to cooperate and work well with others to meet targets

• Proven ability to initiate and follow through with improvement initiatives

• Exhibits honesty & trustworthiness

• Open to new ideas & willing to challenge status quo

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.