JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

MAJOR ACTIVITIES AND RESPONSIBLITIES:

· Provide professional, friendly and helpful front desk services and workplace support for guests, visitors and employees in the office.

· Receiving, dispatching and monitoring of completion of work requests to maintenance and cleaning, vendors or other services providers to ensure works are completed in a timely manner and closed down on the ticket system. Manage and follow up on snagging log based on the findings of site inspections or improvement need.

· Provide prompt and friendly support to events from the preparations phase until the end of the event (room bookings, room preparation, IT support requests, catering arrangements, welcoming and helping visitors during the event, assisting the event host).

· Following the guidance of the Facilities Manager, help resolve problems associated with all workplace services including cleaning, maintenance, food service, coffee services, kitchen supplies, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.

· Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within Client environment with minimal disruption, as needed.

· Assist with the coordination and scheduling of maintenance activities.

· Assist with financial processes, such as raising PO’s, budgetary requests, analysis and reporting ensuring no out of line budgetary process and results. Help support facility specific cost savings targets to contribute to the account achieving significant savings. Provide facility specific assistance as needed or requested. Assistance with any other task raised to the Workplace/Facilities team as per guidance of the FM.

· Seek to continuously improve processes, systems and overall Client satisfaction.

· Work in line with the Service Level Agreements, help achieve the Key Performance Indicators and scores favorably on the Client satisfaction surveys.

MINIMUM BACKGROUND REQUIREMENTS:

Education & Experience:

High / Secondary school, or equivalent pass, 3+ years related experience in a similar position encompassing facilities/office services management and management of local and senior stakeholder relationships.

Good written & oral communication skills in Spanish as well as English, well-organized and with a demonstrated ability to co-ordinate, prioritize and complete tasks in a timely manner even under pressure.

Skills:

Sound inter-personal / communications skills with adequate skills to perform required job functions with minimal supervision. Willingness to continuously develop and improve. Strong PC literacy and proven ability to manage daily activities using various systems and tools.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.