JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Global Performance Lead is responsible for the global JLL-at-Amazon GREF account Performance Management strategy and leads the global team in the exceeding performance goals, specifically in reference to KPIs and opportunities to build on team productivity. This role touches many aspects of account service delivery, and the client relationship and is critical to the success of the JLL-at-GREF account team.

Job Responsibilities

• Deep understanding of contract key performance indicator and reporting requirements and client expectations.
• Translate client business objectives into an information management and business intelligence strategy for each service line which is integrated and consistent at the JLL-at-GREF account management level.
• Promote and enable the import and export of best practices to and from JLL, and link the account to emerging practices.
• Act as Program Manager for performance initiatives for the JLL-at-GREF account.
• Identify savings, performance and improvement opportunities
• Regular reporting and updates to clients and leadership team, ensuring full understanding of progress, direction and expected results at all times.
• Any and all other duties and tasks assigned.

Sound like you? To apply you need:

Knowledge, Skills & Abilities

Education/training

• Bachelor’s degree or equivalent work experience required
• Six Sigma Green Belt certification a plus
• Related experience advantageous

Years of relevant experience

• 5 years relevant work experience

Skills and knowledge

• Excellent communication and presentation skills (verbal and written)
• Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans.
• Process Management experience or demonstrated skills –Results driven – the ability to analyze, act, and implement to ensure we achieve desired results
• Strong leadership, organizational and execution skills
• Client relationship management. Must be highly credible in front of senior executive-level client personnel. Represents ideas effectively with strong persuading and influencing skills, and powerfully communicates the value of our successes.
• Team-building. Key stakeholder and collaborators are geographically dispersed. Getting results from ad hoc groups of disparate people is critical.
• Flexibility.

Estimated total compensation range for this position is:

180,000.00 – 200,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Chicago, IL, Olympia, WA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.