Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Title : Senior Quality Manager.

Location : Cikarang, Indonesia.

Job Family Summary

Develops, implements and maintains technical quality assurance and control systems and activities. Defines and specifies the implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists product support areas in gathering and analyzing data. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Level Summary

A fully competent quality professional and advisor involved in leadership across multiple locations and quality teams on critical quality related issues and/or initiatives with broad scope. Uses broad, specialized knowledge and skills to contribute to company and quality related objectives, goals and complex issues. Leads situations that require specialist experience in quality management and/or related quality specialty. Collaborates, resolves and anticipates complex quality related issues that impact multiple teams, medium-term goals, operational decisions and tactical activities. Establishes work objectives through initiative and judgment.

Roles & Responsibilities

• Key contributor in workforce planning for area of responsibility to ensure effective execution of corporate objectives, including strategic hiring, training, coaching and development of employees to maximize performance, promote career growth and build a high-performing team.

• Manages to innovative, complex, strategic, operational objectives that enable the successful execution of larger department goals, ensuring outstanding performance of KPIs and action plans.

• Manages the annual budget, rolling forecasts and projects to ensure the business unit meets and/or exceeds key measures such as revenue, gross margin, capital expenditures and other financial & operational commitments.

• Maintains the group-wide ISO 9001 and other quality related certifications, giving support to the local managers to successfully attain and maintain said certifications.

• Leads various quality projects and/or assists in managing customer relationships, in own area of responsibility, by establishing the quality processes, controls based on the company's strategy.

• Identifies and implements engineering and quality controls for error proofing and leads the implementation of these systems across the region and/or area of responsibility.

Qualifications

• Bachelor's degree in related field or equivalent experience.

• 7-10+ years of progressive experience in quality management roles is expected, with at least 3-5 years in a leadership or managerial capacity in Manufacturing Industries

• Relevant Certifications would be an advantage: ISO 9001 Lead Auditor, Six Sigma Black Belt or Master Black Belt Certification

• Strong Knowledge of Quality Management Principles and Tools: FMEA, Root Cause Analysis, CAPA, 8D

• Experience Implementing and Maintaining Quality Management Systems (QMS): ISO 9000, ISO 17025

• Experience with Process Improvement Methodologies: Lean, Six Sigma, Kaizen

• Proficiency in Quality Management Software and Tools: MS Office and Minitab

• Excellent Analytical and Problem-Solving Skills

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.