We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
Primary Purpose
- Required Experience demonstrating skill performing general administrative duties simultaneously (for example filing, answering phones, making copies, faxing, sorting mail, sending mail, checking responding to email).
- Experience demonstrating skill operating office machines such as calculator, copier, computer, printer, fax machine, scanner, telephone, etc. Experience demonstrating skill performing data entry into a computer.
- Experience demonstrating skill resolving customer complaints and issues.
- Experience demonstrating skill communicating orally and in writing with others internal and external to the organization.
- Experience demonstrating skill ensuring accuracy and being accountable for work (e.g., checking and verifying work).
- Experience demonstrating skill performs mathematical calculations (for example, addition, subtraction, multiplication, division, percentages, averages).
- Experience demonstrating skill using PC-based word processing, spreadsheet and email software.
- Ability and willingness to work in teams.
- Ability and willingness to sit and input data into the computer for prolonged periods of time.
- Ability and willingness to perform a second role in accordance with Pepco Holdings Emergency Preparedness Guidelines for all employees
- Ability and willingness to work overtime and during emergencies with little or no notice, as required.
- Ability and willingness to work independently and accurately under tight deadlines.
- Ability and willingness to prioritize and multi-task work.
- Ability and willingness to travel to various locations as required. Must possess a valid driver's license.
- Ability and willingness to adhere to safety regulations and policies as required.
- Must successfully pass a Criminal History Background Check.
- Ability and willingness to maintain confidential information.
- Must successfully pass qualification test.
- Preferred Knowledge of utility rates and tariffs.
- Experience demonstrating skill researching and interpreting customer information, applications and or inquiries or requests.
- Experience demonstrating skill processing customer work orders or new applications.
- Experience demonstrating skill supporting emergency restoration efforts.
- Experience demonstrating skill interpreting and understanding union contracts.
- Experience demonstrating skill using WMIS, CIS GUI, CRM&B, and or SAP.
- Experience demonstrating skill applying for Government Agency permit requests using online permitting systems (eg. Public Space permit requests from DDOT, Montgomery County, and or Prince George's County)
- Experience demonstrating skill working with Construction plans.
Primary Duties
PRIMARY DUTIES AND ACCOUNTABILITIES
- Assist BU Employees/Supervisors/Managers with eTime, PTO payroll charging issues, and other eTime duties (OT rosters, vacation/burden schedules, etc.).
- Track vehicle assignments, assist Supervisors with vehicle maintenance schedules, update Verizon Telogis, provide additional insurance certificates, inspection stickers, collect; scan daily inspection sheets, and manage spare vehicle keys.
- Monitor material requests (MRs) and reconcile against M320 reports (Productivity Initiative).
- Must maintain and complete annual training to become a
- Perform various entry/mid-level administrative support functions to include, but not limited to: D.DOT Permits, L1900 Staffing Rosters, Tyndale, Kelmar (Vision, Medical, COL Support) Crane Requests
- Prepare, organize, and submit damage claims for the department service centers.
- Other duties as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS
- Educational Requirement - High School Diploma or equivalent.
- Must have 2 years of clerical experience or must have had other training or experience equally acceptable to the Company.
- Must have a working knowledge of Windows based computer systems.
- Must be able to exercise judgment acceptable to the Company using a considerable degree of skill and mental capability.
- Must have a valid Driver's License.
- Must be willing and able to work extra hours when required.
- Must be willing to travel to other company locations when required.
- Must be able to pass entry-level test(s) if applicable, prior to Company awarding job.
- Employee must be able to pass progression testing, if and when developed.
- Ability to read, write and speak effectively in the English language.
Benefits
Benefits
- Hourly rates will be paid in accordance with terms of the candidate’s skills, qualifications, experience or collective bargaining agreement: $40.74/Hr.
- Annual Bonus for eligible positions: 4%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.