The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:	Summer Intern, Enterprise Program Management Office (EPMO)	Job Code:	A0084
Supervises Directly:	No
New or Revised:	New	Regular or At-Will:	At-Will
Date Last Revised:	12/2/2024	Exempt or Non-Exempt:	Non-Exempt
Compensation Approval Signature:		Union/ Non-Union:	Non-Union
Department Name and Division:	Performance-Strategic Management, Administration	Salary Schedule:	Intern
Cost Center Code:	400003	Grade:	Intern
Essential Position:	No	Reports To:	Senior Manager, EPMO
EEO Code:	Administrative Support	Work Format	In-Person

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The EPMO Intern will support the team in Business Process Management (BPM) and Business Process Improvement (BPI) initiatives. The intern will analyze existing workflows, identify improvement opportunities, and contribute to process enhancements within the organization.

Essential Duties & Responsibilities:

As a summer Intern, we will provide you with:

• A real-world experience on exciting projects
• Connections with recent college graduates and our company leaders
• Performance of assignments under the direct supervision of a department lead
• Performance of other work-related duties as needed

Your essential functions include, but are not limited to:

• Develop an understanding of BPM and BPI methodologies and tools while improving professional communication skills.
• Conduct process mapping, identify inefficiencies, collaborate with stakeholders, and document workflows.
• Prepare detailed process maps, a report identifying inefficiencies, and a PowerPoint presentation outlining actionable recommendations.

Supervisory Responsibilities: Not applicable

Key Working Relationships:

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an

individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are

provided.

Required Skills & Qualifications

Required Experience:

Understanding of strategy, strategic planning, and management concepts.

Minimum Education Requirements:

Must be currently enrolled fulltime in an undergraduate or graduate program

Must have at least 30 credit hours complete

Must have a minimum 3.0 grade point average

Required Skills:

Proficiency in MS Office Suite (Excel, PowerPoint), data visualization tools (e.g., Power BI, Tableau), MS Teams, and SharePoint.

Strong documentation skills for creating reports, presentations, and communications.

Team collaboration skills, including working with cross-functional teams.

Required Licenses & Certifications:

Not applicable

Required Languages:

English

Physical Requirements:

General office conditions

Preferred Skills & Qualifications

Preferred Experience:

Experience in analyzing business processes or data-driven decision-making.

Familiarity with strategy development, particularly in operations.

Preferred Education Requirements:

Preferred majors: Business Administration, Statistics, Mathematics, Data Science, Engineering

Preferred Skills:

Experience with business process mapping or BPM software

Familiarity with Business Process Improvement (BPI) methodologies

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”.

If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com.