The New York City Business Integrity Commission (BIC) is a combined law enforcement and regulatory agency with jurisdiction over the trade waste industry and public wholesale markets in New York City. BIC is seeking a full-time Receptionist, Monday-Friday 9am-5pm.

Under direct supervision of the Deputy Director of Licensing and Assistant Director of Licensing, the receptionist responsibilities include: greeting applicants and the general public, answering agency telephone, handling inquires related to license and registration applications, the process of assessing and directing other calls and inquires to appropriate staff, scheduling and logging visitor appointments using the electronic portal, logging all mail, distributing mail, performing data entry and mail merges, emailing notices, filing of electronic and paper records, supporting the Licensing unit staff as needed, and assisting in special agency projects. The receptionist must also monitor the agency reception area and guests to ensure non-authorized personnel remain in the designated area.

The receptionist will also be responsible for the creation, assigning and processing of interagency documents and forms.

The ideal candidate should be hard-working, have a professional demeanor, experience in customer service with a diverse community, and an ability to multitask in a high-volume and fast-paced environment.

Bi-lingual in Spanish is a plus.

COMMUNITY ASSOCIATE - 56057

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Receptionist