The New York City Employees’ Retirement System is recruiting for one (1) Full-time Associate Retirement Benefits Examiner, Level 1 in the Survivor Benefits Unit within the Retirement and Pension Benefits Division. The selected candidate will be responsible for the following:
- Check forms/applications, and/or other related materials for completeness and accuracy.
- Review calculations for various types of cases, such as Active/Pension Lump sum, Single Life and Optional Benefits.
- Check, update and retrieve pensioners/members/beneficiary data and information from/into a variety of resources and computer systems (i.e. PROD, NBNF, SLFM and NYCEPAS).
- Review and/or perform a variety of administrative tasks such as payment verification, payroll certifications, typing letters, preparing documents for imaging, exporting scanned documents, creating a file for each case, and preparing various listings.
- Communicate, obtain, and provide information from members, agencies, beneficiaries, other NYCERS’ work units, and/or other retirement systems.
- Determine pensioners/members beneficiaries and benefits to be paid.
- Review and maintain cases including sort, transfer, pend and close items of the NYCEPAS tracking system daily.
- As directed, train new staff by orienting them to work activities and providing them with advice and guidance in accomplishing assigned work activities.
- Respond to call center requests, or direct inquiries to other staff for their response.

ASSOCIATE RETIREMENT BENEFITS - 40493

1. An associate degree or completion of 60 semester credits from an accredited college or university, including or supplemented by 9 semester credits in mathematics, statistics, accounting and/or actuarial science and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan;
b) for customer service in a financial institution; and/or c) in a position requiring the application of law, rules and regulations and the use of statistical, actuarial or similar tables; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of the experience described in "1" above. Each 15 semester credits from an accredited college including at least 3 credits in the areas described in "1" above may be substituted for each 6 months of experience to a maximum of 2 years experience. All candidates must have a four-year high school diploma or its educational equivalent and at least 2 years of experience as described in "1" above.

- Strong analytical skills and ability to meet deadlines in a busy environment. - Prioritize assignments and pay attention to details. - Clear and proficient written and oral communication - Basic math skills, at least an intermediate level of Microsoft Excel, and proficient in Microsoft Word

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Associate Retirement Benefits Examiner, Level 1